Barriers Direct Reviews

Thank you so much for taking the time to leave your feedback. I would like to apologise profusely with regards to the unacceptable behaviour of the delivery driver. Please be assured that this will be addressed in-house by our manufacturer on receipt of your account of the incident. Regarding the delivery expectations; it would appear that when your barriers were returned to the warehouse they were scratched. Our manufacturer was not satisfied with the imperfections and the agreement was that they would re deliver on the 28th Aug. We are very sorry for the inconvenience caused, Karen and sincerely appreciate the positive feedback that you consequently left regarding your experience within the sales team. Kaye - Telesales

Thank you so much for taking the time to leave us your comments. Firstly I would like to apologise for the delay in your delivery, I am of the understanding that this arose due to timing. Your goods had already been labelled, loaded and ready for shipping, consequently it could not guaranteed that the update would be actioned in time. I do appreciate your frustration, however, this is one of those situations that was completely out of our control and we did endeavour to keep you updated during the process. We are very glad to learn that you experience with this order will not deter you from shopping with Barriers Direct again! Thank you Kaye - Telesales