Barriers Direct Reviews

Thank you for your feedback, it really is much appreciated. I would like to apologise for your shopping experience with Barriers Direct. Unfortunately there are times when delivery expectations are not met due to manufacturer issues, however, there is no excuse for lack of customer service. This will be addressed with the team. Once again, thank you for taking the time to leave us your comments. We sincerely hope that you do return to us in the future. Best wishes Kaye Telesales Team

Thank you for your feedback that was left on our website. I apologise that you didn't at first receive your invoice from us and I understand that you have now spoken to the sales team who have re sent this for you. Best wishes Kaye Telesales Team

Thank you so much for taking the time to leave us your feedback. I am so sorry that our product did not meet your expectations, I understand our MD did offer to replace the product with a VIP post at no extra cost, but this option was not viable. Additionally, I do understand your frustration with regards to our returns policy, however, they were in line with our Terms and Conditions and generally reflect the charges set by our manufacturers. Once again, Tim, we do sincerely appreciate your feedback as it helps us to understand our customers better and would hope that should you shop with us again your experience will be one of a more positive nature. Best wishes Kaye Telesales Team