Very bad experience on my first order. Many phone calls not returned, incorrect information given and goods did not arrive when promised! However after lots of calls I was given an apology and a...
Upon attempting to return my product purchase I was informed that a £40 +VAT carriage charge would be added and a 25% restocking fee as well meaning about a £12 refund on a £100 purchase
Barriers Direct
Barriers Direct
11 years ago
Good Afternoon,
Thank you for taking the time to leave us your feedback. I apologise for the way you feel about the returns policy but this is something that is explained in our T&C's which can be found on our website. There is also the option to send the goods back at your own cost so the £40 carriage would not have been charged.
Please advise if there is anything else we can help you with. One again, thank you for taking your time to leave us your feedback.
Best wishes
Kaye
Telesales Team
Good Afternoon,
Thank you for taking the time to leave us your feedback. I apologise that there was a longer wait on delivery than first expected but I am happy that you have found the product satisfactory to your need.
Please do not hesitate to contact the sales team if there is anything else we can help you with.
Best wishes
Kaye
Telesales Team
Product reviews
Date of purchase: 12/19/2014
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Trusted Customer
Feefo Verified
11 years ago
Article as described and promptly delivered.
Product reviews
Date of purchase: 12/18/2014
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Trusted Customer
Feefo Verified
11 years ago
good service
Product reviews
Date of purchase: 12/15/2014
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Trusted Customer
Feefo Verified
11 years ago
good product at a good price
Product reviews
Date of purchase: 12/16/2014
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Trusted Customer
Feefo Verified
11 years ago
first class service
Product reviews
Date of purchase: 12/15/2014
0
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Trusted Customer
Feefo Verified
11 years ago
Very easy to navigate around the website and prices are outlined clearly
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.