Had to wait along time for parts because ordered over the Xmas period. Would have been nice if told this before ordering that it would be more than 2 weeks
We have delayed on the delivery without any notice and this has broken the company's policy of 2 weeks promised delivery. It is disappointing without any notification.
Delivery not met, customers services did not appear concerned.
Upon cancelling the order no concerns or apologies were offered.
STILL awaiting refund.
Will never use this company again or recommend...
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Barriers Direct
Barriers Direct
11 years ago
Good Afternoon Mr Evans,
Thank you for taking the time to leave us your feedback. This is something that we are taking very seriously in the sales office and we are speaking to all members of staff. Please accept my sincerest apolgise that you had to cancel the order due to the lead time. If there is anything else we can help you with please call us on 01279 933019 and we will try and help you as best we can.
Once again, thank you for taking the time to leave us your valued feedback.
Best wishes
Kaye
Telesales Team
Ordered about 19th December, wrong Barrier delivered, was told that's what I ordered! Rang every day never returned calls once, charged me £30 to exchange for right Barrier, received right Barrier I...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.