I ordered my bollards on 10th March, and the money was taken from my account at that time. Two weeks passed and I heard nothing, not even a confirmation email. I rang to see where my order had got...
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Barriers Direct
Barriers Direct
11 years ago
Thank you for your comments, customer feedback is always welcome to help us improve on our service.
Firstly I would like to apologise for the service you feel you received, I can guarantee this is not standard practice for the team. A copy of your email has been distributed to the team.
We did endeavour to call you to discuss your complaint in person, but unfortunately was unsuccessful.
We have addressed the over-sight of the delivery request with the manufacturer.
Once again, our apologies that you feel your shopping experience with Barriers Direct did not meet your expectations. We sincerely hope that should you return in the future we will reinstate your confidence in us.
Best wishes
Kaye
Telesales Team
The goods arrived when they said they would. the service was quick & easy.The Client is very HAPPY with Rope & it has changed the way clients enter the practice,
Product reviews
Date of purchase: 03/29/2015
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Trusted Customer
Feefo Verified
11 years ago
excellent service
Product reviews
Date of purchase: 03/30/2015
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Trusted Customer
Feefo Verified
11 years ago
Quick, easy and reliable service
Product reviews
Date of purchase: 03/23/2015
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Trusted Customer
Feefo Verified
11 years ago
Products arrived promptly.
Product reviews
Date of purchase: 03/30/2015
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Trusted Customer
Feefo Verified
11 years ago
Very reliable friendly service
Product reviews
Date of purchase: 03/29/2015
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Trusted Customer
Feefo Verified
11 years ago
Excellent service warm and very friendly welcome polite and very informative brilliant service
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.