How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Barnes Coaches Reviews

https://www.barnescoaches.co.uk

EXCEPTIONAL

Service

4.8

Product

4.6

1,841

247

2,130

ratings over the past year

Displaying all 2,207 reviews

Trusted Customer

Feefo Verified

25 days ago

Barnes trains & boats holiday Norfolk

Very easy. Answered the phones quickly. Confirmed booking by email. Posted itinerary before travel.

Product reviews

Date of purchase: 08/30/2026

Mrs S Hemmings

Feefo Verified

GBR

25 days ago

What Mrs S Hemmings said about Barnes Coaches:

Living locally I was able to book at their office with an actual person.

Product reviews

Date of purchase: 08/30/2026

Trusted Customer

Feefo Verified

26 days ago

Pleasant staff, booking dealt with efficiently and all paperwork received on time.

Product reviews

Date of purchase: 08/24/2026

Trusted Customer

Feefo Verified

26 days ago

Need to go back to Edinburgh as a day not long enough

Easy to book. Would have liked full itinerary when confirmation sent out.

Product reviews

Date of purchase: 08/28/2026

Trusted Customer

Feefo Verified

26 days ago

Easy

Product reviews

Date of purchase: 08/28/2026

Trusted Customer

Feefo Verified

27 days ago

Simple and easy to use

Straight forward , no problem

Product reviews

Date of purchase: 08/19/2026

Trusted Customer

Feefo Verified

27 days ago

Excellent service

Very helpful and efficient.

Product reviews

Date of purchase: 08/31/2026

Trusted Customer

Feefo Verified

27 days ago

Not quite a Shambles

N/A I booked on line

Product reviews

Date of purchase: 08/17/2026

Trusted Customer

Feefo Verified

28 days ago

Kew Gardens trip.

Easy form filling. Great information about trip I wanted to go on.

Product reviews

Date of purchase: 08/25/2026

Ms JOHNSON

Feefo Verified

GBR

28 days ago

What Ms JOHNSON said about Barnes Coaches:

I would definitely book Barnes Coaches for our next excursion.

Excellent professional service, Barnes Coaches is a company that you can trust and rely on for good service and reliability.

Product reviews

Ross

Barnes Coaches

20 days ago

Thank you so much for such a lovely review! We’re really pleased to hear you found Barnes Coaches professional, reliable and easy to deal with. It’s great to hear the driver arrived promptly and that you had such a smooth journey, arriving slightly ahead of schedule. Even better that it gave you a little extra time to enjoy the party! We really appreciate your kind words and your confidence in choosing Barnes Coaches. We’ll be very pleased to look after you again on your next excursion!

Date of purchase: 08/22/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Barnes Coaches Reviews

Boats & Trains of Norfolk, NorwichMore reviews of this productView product websiteGreat and varied itinerary. Superb coach driver in Jennie and feeder drivers. Nice accommodation in holiday Inn hotel in Norwich but poor food service in hotel. Lovely seeing a bit of the Norfolk...Read more

Boats & Trains of Norfolk, NorwichMore reviews of this productView product website

PaigntonMore reviews of this productView product website

Edinburgh TattooMore reviews of this productView product websiteEasy to book, well worth going.

Edinburgh TattooMore reviews of this productView product websiteAs usual, Barnes coaches were excellent in all aspects. Timing, comfort and nice staff. Highly recommended !

Royal Deeside's Castles & CragsMore reviews of this productView product websiteIn general the holiday was as expected . It was expected to be mainly about viewing the scenery , gardens smaller sites. The castle was great with spectacular gardens. The Prison was extremely...Read more

Coach HireMore reviews of this productView product websiteWe booked minibus transfers to and from Heathrow airport - the drivers were very friendly, polite and helpful, arrived in good time and the minibuses were clean and comfortable.

Best of York & Yorkshire, YorkMore reviews of this productView product websiteThe holiday description on the whole was the same apart from Day 2 when the 2 hour train journey to Whitby from Pickering was not by steam train but diesel locomotive. The amount of time we could...Read more

Kew GardensMore reviews of this productView product websiteVery pleasant driver, informative, giving clear instructions and advice. Comfortable coach. Arrived at destination in good time after a smooth and uninterrupted drive.

Coach HireMore reviews of this productView product websiteExcellent, professional and a very good service overall. The driver arrived promptly and without any fuss. Our journey seemed very quick and we made it to our destination without any delay and...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?