How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Barnes Coaches Reviews

https://www.barnescoaches.co.uk

EXCEPTIONAL

Service

4.9

Product

4.6

1,277

152

1,455

ratings over the past year

Displaying all 1,455 reviews

Trusted Customer

Feefo Verified

9 months ago

Good day trip

Very good

Product reviews

Date of purchase: 09/28/2025

Trusted Customer

Feefo Verified

9 months ago

The Malvern Autumn Show

It was quite clear and accessible

Product reviews

Date of purchase: 09/28/2025

Mr BRIAN Addison

Feefo Verified

GBR

9 months ago

What Mr BRIAN Addison said about Barnes Coaches:

Great experience. Thx

Product reviews

Date of purchase: 09/28/2025

Trusted Customer

Feefo Verified

9 months ago

Very easy online booking

Product reviews

Date of purchase: 09/27/2025

Mrs C Smithson

Feefo Verified

GBR

9 months ago

What Mrs C Smithson said about Barnes Coaches:

First time travellers

Booked online, very easy.

Product reviews

Russ

Barnes Coaches

9 months ago

Thank you so much for sharing your experience — we're really pleased to hear your first trip with Barnes Coaches was a positive one overall, and that the coach was punctual and well-managed. We completely understand how frustrating delays caused by late arrivals can be, especially when they impact connections like the hovercraft. You're absolutely right — keeping to the schedule is a team effort, and we appreciate your understanding that this was beyond our control. We’re also sorry to hear about the mix-up with the feeder bus at Newbury. That’s certainly not ideal, and we’ll be reviewing this to help prevent similar issues in the future. Thanks again for your feedback — it helps us improve and ensures smoother journeys for everyone. We hope to welcome you back on board again soon!

Date of purchase: 09/28/2025

Trusted Customer

Feefo Verified

9 months ago

A bad start with booking.Copensated with the trip

I was initially quoted the wrong price.

Product reviews

Date of purchase: 09/28/2025

Trusted Customer

Feefo Verified

9 months ago

Great day out.

Booking all well and good but I did manage to put my travelling companion on at another stop. This was quickly rectified by Barnes.

Product reviews

Date of purchase: 09/28/2025

Trusted Customer

Feefo Verified

9 months ago

Professional and helpful

Product reviews

Date of purchase: 09/27/2025

Mrs ANNMA Hanrahan

Feefo Verified

GBR

9 months ago

What Mrs ANNMA Hanrahan said about Barnes Coaches:

Making an experience great

Really easy

Product reviews

Date of purchase: 09/27/2025

Trusted Customer

Feefo Verified

9 months ago

Oasis Wembley sept 2025

Really great customer services

Product reviews

Date of purchase: 09/27/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Barnes Coaches Reviews

Isle of Wight (Via Hovercraft), RydeMore reviews of this product (2)View product websiteHave done this trips many times and every time it’s been great everything is great, and will be using your trips in the future, many thanks

Malvern Autumn Show [Coach 2]More reviews of this product (9)View product websiteThe whole package was excellent. Timings were punctual and the driver was brilliant. He captured and retained our attention using humour and gave us relevant information at appropriate times during...Read more

Oasis - Coach Travel Only (London)More reviews of this product (8)View product websiteExcellent trip in good time

The Phantom of the Opera - His Majesty's Theatre, LondonMore reviews of this product (3)View product websiteGreat seats brilliant show. Malcolm navigated us very well and safely through the London traffic. Lovely day out thank you

Isle of Wight (Via Hovercraft), RydeMore reviews of this product (2)View product websiteReally good first experience with Barnes Coaches, coach was punctual and on time until 2 lot's of late arrivals put us behind schedule so that by the time we arrived at the hover port we had just...Read more

Malvern Autumn Show [Coach 2]More reviews of this product (9)View product websiteA very pleasant and efficient driver. Went way beyond being helpful and jovial.

Malvern Autumn Show [Coach 2]More reviews of this product (9)View product websiteVery prompt pick up. Helpful and funny driver (I think, Neil. The 'good looking' one). All great, thank you very much.

Calamity Jane - Bristol Hippodrome, BristolMore reviews of this product (3)View product website

Oasis - Coach Travel Only (London)More reviews of this product (8)View product websiteGreat experience thanks to Banres coaches for making the journey there and back so pain free

Oasis - Coach Travel Only (London)More reviews of this product (8)View product websiteFantastic service, great driver, comfortable coach. Will definitely use again.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?