My sales contact was great - very responsive and quick to answer questions - however all I've heard is crickets from the support team since the initial purchase of the product. Very frustrating.
Jono
BambooHR
8 years ago
We are sorry to hear about your implementation experience. Implementation is something that we take pride in. We appreciate your feedback. We have someone reaching out to you.
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Trusted Customer
8 years ago
What Trusted Customer said about BambooHR:
Fast, helpfull.
Not a huge fan of all the links to the tutorials since I already checked those.
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Trusted Customer
8 years ago
What Trusted Customer said about BambooHR:
The individual who demonstrated the payroll module was extremely helpful and courteous.
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Trusted Customer
Discovery Bay, CA
8 years ago
What Trusted Customer said about BambooHR:
Eric, did a great job of explaining the software and the benefits to helping our company.
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Trusted Customer
8 years ago
Great start but not a good follow through
The sales team were very responsive but since payment not so good!
Jono
BambooHR
8 years ago
We are so sorry to hear about your experience. We have someone from our team reaching out to you shortly.
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Trusted Customer
8 years ago
What Trusted Customer said about BambooHR:
Superb HR System
BambooHR is so easy to use and super intuitive! The implementation team has been incredibly helpful and have been there every step of the way!
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Trusted Customer
Edmonton
8 years ago
What Trusted Customer said about BambooHR:
Our experience didn't feel like we were a 'marketing target'
We haven't implemented the product yet but our experience with Brad Halsey has been outstanding. He accommodated our very chaotic schedules and when he saw that we weren't able to go into the product...
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Trusted Customer
8 years ago
What Trusted Customer said about BambooHR:
Tyler is great
Tyler was very responsive and easy to work with.
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Trusted Customer
8 years ago
What Trusted Customer said about BambooHR:
Professional, friendly.
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Trusted Customer
8 years ago
Great customer service and features
Customer service is fantastic and thorough. The ensure you feel comfortable through the entire process. The features and capability of the system are truly top notch.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
