Bababing! Reviews

Firstly, we are sorry to read about your experience with our customer service and products. At BabaBing! we pride ourselves on our excellent customer service and the quality of our products, as can be seen from the majority of positive reviews we receive. Unfortunately in this instance we were unable to verify your warranty claim, as the BQ/serial number you provided was from a batch we sold out of in 2018. I hope you can sympathise that it is impossible for us to validate your warranty claim and send a replacement bag based on this information. We have requested further information for you to provide on the bag in order to assist with your case, however we have not as of yet received it. If you contact info@bababing.com with this information we will do our best to resolve this. With regards to your refund, as this changing bag was out of stock and you required a changing bag at the time, we advised we would refund this amount so that you could purchase a changing bag that was in stock. As a company, in no way we would turn away any BabaBing customer as we value all BabaBing customers and fully appreciate the trust they place in us as a company.

Order cancelled.