How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Baavet Reviews

http://www.baavet.co.uk/shop/

Rated

Exceptional

Baavet are a British manufacturer specialising in the finest wool duvets, wool pillows, wool mattress toppers, and pet beds.

Service

Product

4.9

574

583

ratings over the past year

Displaying all 1,510 reviews

Trusted Customer

18 days ago

Date of purchase: 01/30/2024

Excellent service and product

Excellent service and ordering was straightforward. Pillows arrived promptly.

Lesley Payne

Baavet

8 days ago

Thank you, we appreciate your feedback and are delighted to know your happy with our service.

Product reviews

Jane

18 days ago

Date of purchase: 05/27/2025

What Jane said about Baavet:

Love baavet duvets

The parcels are always a joy to receive with a little extra and a sample of duvet fabric included in a well packed package. Fast delivery too.

Lesley Payne

Baavet

8 days ago

Thank you for such lovely comments. It is so nice when customers appreciate our little extras.

Product reviews

Trusted Customer

19 days ago

Date of purchase: 01/30/2024

Easily ordered online, given a timeline to expect delivery which was easily met. Really can't hope for more.

Lesley Payne

Baavet

8 days ago

Thank you for your review. As a small independent company such positive reviews to friends and family really do make a difference.

Product reviews

Trusted Customer

19 days ago

Date of purchase: 03/25/2025

Excellent, next day delivery

Lesley Payne

Baavet

8 days ago

Thank you for taking the time to leave us a 5* review.

Product reviews

Jane D

Yorkshire

19 days ago

Date of purchase: 05/28/2025

What Jane D said about Baavet:

Lovely wool duvet

As mentioned earlier, please update your process to give customers more information at the online checkout re when product is likely to arrive. I haven’t found DPD the best delivery service lately....

Read all

Lesley Payne

Baavet

8 days ago

I am sorry DPD did not give you enough notice for your time slot. We do everything possible to give a stress free delivery service and I am sorry on this occasion it was disappointing.

Product reviews

Trusted Customer

20 days ago

Date of purchase: 06/06/2024

Lovely product, speedy delivery

Excellent easy website, purchasing process simple and incredibly speedy delivery.

Lesley Payne

Baavet

8 days ago

Thank you for your kind comments

Product reviews

Trusted Customer

1 month ago

Date of purchase: 01/30/2024

STILL WAITING TO HEAR FROM BAAVET.......................NO ORDER ,NOTHING!?

placed the order 13.30 on thursday. 6 mins later a dpd email saying they were excpecting a parcel from baavet. friday evening 20.38 as i type not only has my item not been sent,when told next day...

Read all

Lesley Payne

Baavet

1 month ago

We are sorry to hear that your experience didn't match your overall expectations. Our Courier normally collects before 13.30 therefore your order was dispatched on the Friday. I can confirm that you received your order on Sunday afternoon. We're disappointed that we didn't live up to your standards. We're always looking for ways to improve, and we'll take your feedback to heart. Many Thanks The Baavet Team

Product reviews

Trusted Customer

1 month ago

Date of purchase: 01/22/2024

Great company!

Great company to deal with. It’s very easy to use the website and delivery is good.

Lesley Payne

Baavet

28 days ago

Thank you, we appreciate your feedback and are delighted to know your happy with our product and service. The Baavet Team

Product reviews

Trusted Customer

22 days ago

Date of purchase: 06/03/2025

Highly recommended. Exceptionally good quality. I would definitely buy from you again.

Product reviews

Trusted Customer

22 days ago

Date of purchase: 01/30/2024

Happy repeat customer

Order arrived quickly, beautifully packaged and with full care instructions.

Product reviews

Not received a review invite?

About Baavet

Read all

01766 780780

Adeilad St Davids Building, Stryd Lombard Street, Porthmadog, Gwynedd, LL49 9AP, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Baavet Reviews

Wool Pillow 75 x 50cm with Spare CoverMore reviews of this product (31)View product websiteWe ordered one medium and one firm pillow. The medium suits my husband and he finds it really comfortable. I had the firm one but found it a bit too hard so removed some of the wool filling and...Read all

Single 180gm Super Light WeightMore reviews of this product (1)View product websiteThis is my second duvet and third purchase from baavet. I LOVE these duvets. This one is super lightweight and perfect in this hot weather. And will add an extra layer to my lightweight duvet, when...Read all

Super Lightweight Wool DuvetMore reviews of this product (50)View product websiteI already have a heavier weight Baavet for the winter but this is really too warm for the much hotter and more humid weather we've had lately so decided the super lightweight would be the answer and...Read all

King Size 510gm Winter WeightMore reviews of this product (1)View product website

King Size 375gm Light WeightMore reviews of this product (2)View product websiteLovely duvet. I was interested in trying this after seeing an ad for it. My previous summer duvet from John Lewis went into clumps after being cleaned, and so the opportunity to try a British made...Read all

Super King 270gm Super Light WeightMore reviews of this product (4)View product websiteExcellent very lightweight wool duvet for summer. The right amount of warmth for when the temperature goes down in the early morning hours. Excellent easy purchasing and very speedy delivery.

Spare Zipped Pillow Cover 75 x 50cmMore reviews of this product (20)View product websiteLovely quality pillow slip. I feel it is important to be able to launder regularly. Therefore a second pillow slip to hold the wool content is vital.

Wool Pillow 75 x 50cm with Spare CoverMore reviews of this product (31)View product websiteExcellent quality item, very well made. Rather expensive but I am sure it will be worth it. Excellent service and communication.

King Size 400gm Medium WeightMore reviews of this product (1)View product websiteBeautiful quality, well made duvet. I bought the duvet from the bargain range but I am very happy with the quality of the item. Delivery excellent, good communication. Very happy. Highly recommended.

Baavet Wool Filled Pillow 75 x 50cmMore reviews of this product (51)View product websiteThis is the second of these pillows I've purchased. I got the first one about 7 years ago and it's still going strong. I have neck problems and the pillows are so comfortable, whether I'm sleeping on...Read all

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?