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AXA Global Healthcare Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ppp-international | Feefo

Displaying all 920 reviews

Trusted Customer

Feefo Verified

Shanghai

8 years ago

What Trusted Customer said about AXA Global Healthcare:

Disappointed

The service was great at first and I was satisfied with the offering and responses, but then I receive an email saying that underwriting team has more than doubled my insurance premium. What the...

Grant Miles-Wilson

AXA Global Healthcare

8 years ago

Many thanks for your feedback and I now understand that this matter has now been resolved. If you do have any further questions, then please do not hesitate to contact us on 0044 1893 503856, and we will be more than happy to assist you further.

Kind Regards

Grant

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Global Healthcare:

Excellent and very helpful.

Grant Miles-Wilson

AXA Global Healthcare

8 years ago

Thank you for taking the time to comment on the positive experience you have recently had with us, Raicho. We really do appreciate it.

If you have any questions about your new healthcare plan or need anything else, please do give us a call on +44 (0)1892 503856.

Many thanks

Grant

Trusted Customer

Feefo Verified

Marbella spain

8 years ago

What Trusted Customer said about AXA Global Healthcare:

Prompt response .. effective communication.

Grant Miles-Wilson

AXA Global Healthcare

8 years ago

Thank you for your lovely feedback, Rami. We are really pleased to read about your positive experience.

Kind Regards

Grant

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Global Healthcare:

Excellent

Efficient and swift. Staff were helpful and polite

Grant Miles-Wilson

AXA Global Healthcare

8 years ago

Hi Jayne. Thank you for a great review- we are pleased to hear that you are happy with the service you received from us.

Many Thanks

Grant

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Global Healthcare:

AXA International Insurance is a Solid Deal

My rep, Joe Pursell was friendly, helpful and knowledgeable and helped me pick the right international insurance plan for me. Many thanks, Joe!

Suzanne

AXA Global Healthcare

8 years ago

Hi Leigh,

We're really pleased to hear that you're happy with the service you have received from Joe Pursell. Thank you for letting us know. We will feed this back to him. We're also delighted to welcome you as a customer.

Kind regards,

Suzanne - Customer Advisor

Trusted Customer

Feefo Verified

Valencia, Spain

8 years ago

What Trusted Customer said about AXA Global Healthcare:

Excellent customer experience

Efficient and helpful.

Grant Miles-Wilson

AXA Global Healthcare

8 years ago

Thank you for the great feedback, James. I am pleased to read about your positive experience with us. If you need anything else or have any questions about your new plan, please do not hesitate to get in touch.

Kind Regards

Grant, Claims Team

Trusted Customer

Feefo Verified

8 years ago

Yes, they can be trusted.

Trusted

Suzanne

AXA Global Healthcare

8 years ago

Thank you for your great feedback. We're pleased to hear that you feel we are a trusted Insurer.

Regards,

Suzanne.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Global Healthcare:

AXA's representative, Jess, who I spoke to at the telephone was very polite, helpful and explained to me the policy details and procedures etc. All in all, so far I have been impressed with the...

Suzanne

AXA Global Healthcare

8 years ago

Hi Denise,

Thank you for a great review - we're pleased to hear that you are happy with the service you have received from us. I've passed on your comments to Jess.

Suzanne.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Global Healthcare:

Przedstawiciel AXA nie skontaktował się tak jak prosiłem

Suzanne

AXA Global Healthcare

8 years ago

Dear Mr Lesiak,

Thank you for taking the time to leave your review.

I'm really pleased my colleague, Sally, has been in contact with you and rectified the spelling of your email address on our system, so that you could receive your policy documents.

Please get in touch should you need anything else. Thank you for choosing AXA for your international health insurance policy.

Kind regards,

Suzanne.

Trusted Customer

Feefo Verified

8 years ago

very good

better / easier documentation to explain policy coverage and types of policies

Suzanne

AXA Global Healthcare

8 years ago

Thank you for your feedback, we are pleased to hear you are happy with our service.

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