How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Global Healthcare Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 942 reviews

Trusted Customer

Feefo Verified

6 years ago

Great service and professionalism

Amanda was very professional, responsive and friendly. She made the process very straightforward and simple. I am very satisfied with her service.

Sam Liddicoat

AXA Global Healthcare

6 years ago

We're pleased that Amanda was able to help you and thank you for taking the time to comment on the great experience you recently had with us. If you have any questions about your new plan, please call on +441892 503856 and we'll be happy to help. Kind regards, Sam

Trusted Customer

Feefo Verified

6 years ago

Patience and constant follow-up.

Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for your comments and for taking the time to give a positive review. Kind regards, Sam

Trusted Customer

Feefo Verified

6 years ago

I suggested times to call in an email to one of your sales staff. In her reply she failed to mention that she would be out of the office during those times. Later attempting to pay my initial...

Sam Liddicoat

AXA Global Healthcare

6 years ago

We appreciate the time you've taken to share your feedback with us. We're sorry that on more than one occasion we weren't in contact with you when we said we would be. We experienced a slight disruption to our usually very high standards of service on March 16th while we introduced new ways of working due to the current pandemic. We've discussed your feedback with our team so that we can learn from this in the future. Kind regards, Sam

Sharon Magidson

Feefo Verified

Bordeaux

6 years ago

What Sharon Magidson said about AXA Global Healthcare:

Obtaining coverage was easy and took very little time.

Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for leaving a great review, we're pleased to read about your positive experience. If you have any questions at all, please call on +441892 503856and we'll be happy to help. Best wishes, Sam

Trusted Customer

Feefo Verified

6 years ago

EXCELLENT

Excellent Amanda answered all my questions to the point..

Sam Liddicoat

AXA Global Healthcare

6 years ago

We're really pleased that Amanda was able to help you, and thank you for taking the time to leave a great review. Please call us on +441892 50385 if you have any queries about your new plan. Kind regards, Sam

Trusted Customer

Feefo Verified

6 years ago

I do highly recommend AXA Global for the people that I care about. I feel very lucky to have Jo Mallett handling my file as she was very helpful and cooperative in crafting the best policy that fits...

Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for taking the time to recommend AXA - Global Healthcare, we really appreciate it. We're pleased Jo was able to help you with your new policy. If you have any questions, please do not hesitate to call on +441892 503856. Kind regards, Sam

Trusted Customer

Feefo Verified

6 years ago

Fast efficient and friendly

Sales person was efficient, knowledgeable and friendly and was able to answer all my questions and find the best product to meet my needs

Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for your review, it's great to see our sales adviser gave you such a positive experience. If you have any questions at all, please call us on +441892 503856 anytime and we'll be happy to help. Best wishes, Sam

Trusted Customer

Feefo Verified

6 years ago

Great customer service

Contacted to get info on getting coverage and was received very kindly. The customer service rep, George was very helpful and courteous. He gave me the information i needed to make an informed...

Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for taking the time to leave a great review, we're really pleased George was able to help you. If you have any questions about your new plan, please do not hesitate to call us on +441892 503856 and we'll be happy to help. Many thanks, Sam

Trusted Customer

Feefo Verified

6 years ago

Veryhelpful

Stacey was helpful, informative and helped to solved problems for us in transferring our insurance.

Sam Liddicoat

AXA Global Healthcare

6 years ago

We're really pleased tohear thatStacey could help you. Thank you for commenting on your experience with us. If you need anything else, please call on +441892 503856. Kind regards, Sam

Trusted Customer

Feefo Verified

6 years ago

The sales managers were really nice and they answered all my questions.

Sam Liddicoat

AXA Global Healthcare

6 years ago

We're pleased to read that you're happy with the service you received from us. If you have any further questions, please call on +441892 503856and we'll be happy to help. Best wishes, Sam

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo