How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Global Healthcare Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 942 reviews

Trusted Customer

Feefo Verified

1 year ago

Response are quick, clear and helpful.

Luis Centurion

Feefo Verified

Dubai

1 year ago

What Luis Centurion said about AXA Global Healthcare:

WORST INSURANCE EVER!!!

I have never dealt with a more incompetent insurance company than AXA. They are just the WORST ever!!! Sales and onboarding were super smooth, thanks to Fadhila, who is brilliant, but the claim...

Chris

AXA Global Healthcare

1 year ago

Dear Luis I'm sorry to hear that a mistake was made with your claim. I can not go into details on this in a public forum, however I can assure you that I have escalated this review to our complaints team. Thank you for taking the time to leave us an honest review. Chris

Hugues Bullier

Feefo Verified

1 year ago

What Hugues Bullier said about AXA Global Healthcare:

Great service from agent, clear instruction

Trusted Customer

Feefo Verified

1 year ago

Responsive in finding a relevant insurance for me.

Trusted Customer

Feefo Verified

1 year ago

It’s perfect for me. Thanks.

Trusted Customer

Feefo Verified

1 year ago

Happy with customer service

On point. Call back was immediate. Everything was explained.

Trusted Customer

Feefo Verified

1 year ago

A great experience

Jo *Personal information removed by Feefo* was a delight to deal with. Thorough, professional, knowledgeable and considered - I could not have been more impressed by her. A great representative for...

Emma

AXA Global Healthcare

1 year ago

Thank you for your great feedback about Jo - I'll be sure to pass it onto her. We're delighted you've chosen AXA for your global health plan and hope you'll be as happy with the service you receive from all our representatives. Best wishes, Emma

Trusted Customer

Feefo Verified

1 year ago

Matthew *Personal information removed by Feefo*, the AXA rep. who assisted me, was extremely knowledgable ....and helpful.

Emma

AXA Global Healthcare

1 year ago

Thank you for the great feedback about Matthew. I'll be sure to pass it on. Best wishes, Emma

Trusted Customer

Feefo Verified

1 year ago

Great professionalism and care

I was thoroughly impressed with the service I received. Their attention to detail was exceptional, and all of my questions and requests were answered with precision. Beyond that, there was a genuine...

Emma

AXA Global Healthcare

1 year ago

Thank you for the great feedback - we're really pleased to hear we impressed you. If there's anything else we can help with, don't hesitate to contact our customer service team. They’re available 24/7 on +44 (0) 1892 503856 or via your online account. Best wishes, Emma

Trusted Customer

Feefo Verified

1 year ago

Friendly and professional service

There were some technical problems with your call system and secure line, but your agent, Ms. Fadila *Personal information removed by Feefo*, was exceptionally professional and friendly, with full...

Emma

AXA Global Healthcare

1 year ago

Thank you for taking the time to leave us feedback. We're sorry that we were experiencing technical issues when we spoke to you, but are glad to hear you were well looked after by Fadila. Best wishes, Emma

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo