AXA Insurance Reviews

Good Morning We appreciate the time you have taken to provide feedback. I am sorry to hear you were unhappy with your recent renewal. Unfortunately due to an increase in claims and a rise in the associated costs there has been an increase in premiums across the insurance industry this year. We try our best to minimise these increases while still offering a great product and service to suit our customers’ needs. Upon reviewing your policy I can see you were speaking with a member of our team, who offered you our best available premium whilst ensuring your cover wasn't impacted. I can see that a cert and receipt were issued by post to your address again on 7th of July I have requested a duplicate receipt today also. We really appreciate your business and would like to thank you for your continued loyalty to AXA and for renewing your policy with us. Kind Regards, Sinead Feefo Coordinator

Good Afternoon, Thank you for taking the time to leave your comment. I am sorry you feel your policy was too expensive. I have had a look at your policy and can see you have spoken with our agents and they have explained about the expired bonus and other documents required. Our agents would always try their best to get you the most competitive cover and premium, unfortunately we have been unable to reduce your premium any further. I can see the policy has since cancelled and if you have any further queries relating to this you can contact the team on 0818736524. Kind Regards, Deborah Feefo Coordinator.