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AXA Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 150,315 reviews

Trusted Customer

Feefo Verified

****

9 years ago

What Trusted Customer said about AXA Insurance:

Very good

Trusted Customer

Feefo Verified

dublin

9 years ago

What Trusted Customer said about AXA Insurance:

excellent service.

AXA had great customer service and the renewals are so easy you literally have to do noting no long phone calls or forms it's all done for you. Very time saving. A brilliant service.

Trusted Customer

Feefo Verified

9 years ago

Reliable , competitive, nominal and hassel free service for learner permit holders .

The service is efficient and there is no hassel involved .The rates are nominal in the market . The staff is co operative .Entertain learner permit holders as well.will use this service in future as...

Laura Hagan

AXA Insurance

9 years ago

Dear Shazia

Thank you so much for leaving such a nice comment on AXA's service.

We are delighted that you would recommend AXA to your friends, and we look forward to helping you in the future.

Kind regards

Laura

Trusted Customer

Feefo Verified

Louth

9 years ago

What Trusted Customer said about AXA Insurance:

Great company insurance

Very happy with them

Trusted Customer

Feefo Verified

Roscommon

9 years ago

What Trusted Customer said about AXA Insurance:

I am satisfied with their service and have had a continuous policy for 16 years with Axa

I had my first ever accident since driving 20 years. AXA gave me a replacement car and were very kind on the phone while I reported the accident and was still in shock.

Laura Hagan

AXA Insurance

9 years ago

Good afternoon Danielle

thank you so much for leaving such a nice review which I will pass on to our claims team.

At AXA we try to ensure that customers get the best possible care, especially if they have been unfortunate enough to have an accident. Our first priority is your well being, and I'm delighted that the people you spoke with were helpful to you.

Kind regards

Laura

Trusted Customer

Feefo Verified

9 years ago

Services were good price for insurance is ridiculous

Trusted Customer

Feefo Verified

9 years ago

Service is fine - always courteous. Prices are not - too high!

Trusted Customer

Feefo Verified

9 years ago

Efficient and helpful

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance:

Dublin office inefficient.. i had to do the renewal strategy myself

I did not receive ANY renewal notices re my car insurance..i had to call one of your given numbers and it was answered by a very polite and helpful lady in Cork..subsequent to this call i went to...

Paul Monks

AXA Insurance

9 years ago

Hi Ann,

Thank you very much for your feedback. I was unable to get you on the phone. On behalf of the company, please accept my apologies that the renewal notice was not issued to you in good time. Our underwriters had sent out a letter to you requesting a copy of your licence as you had previously advised us of a medical condition in 1996. We did not follow this up in good time and we apologise for the oversight.

In spite of our error, you still renewed with us and we thank you for your continued custom. If you have any queries, please feel free to reply to me.

Regards

Paul Monks

Trusted Customer

Feefo Verified

9 years ago

Excellent service

Excellent telephone contact in arranging renewal

Laura Hagan

AXA Insurance

9 years ago

Hi Anne Marie

Thank you for taking the time to leave your review.

We are delighted that you found our service to be so good when you phoned to arrange your renewal.

Thank you for your continued loyalty.

Kind Regards

Laura

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