My policy did not go down a euro when I asked for the girl in AXA to see could she do it any better price she ignored me😠
Erika Rafferty
AXA Insurance
9 years ago
Good Afternoon Crystal,
Thank you for taking the time to leave your feedback.
Premiums have risen across the insurance industry due to a number of factors, such as rising claims costs and higher than average court awards.
AXA try to minimise the cost of customers premiums by using a number of expense saving measures, such as employing cost effective car repairers, and fighting fraud.
We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.
Kind Regards,
Erika
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Trusted Customer
Feefo Verified
Monkstown
9 years ago
What Trusted Customer said about AXA Insurance:
Super
Miła obsługa
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Trusted Customer
Feefo Verified
Tuam, Co. Galway
9 years ago
What Trusted Customer said about AXA Insurance:
Great Athlone brunch
The agent who I spoke to (in Athlone brunch) was very professional and helpful. I got all information that I needed.
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance:
Over Priced
20 years loyalty does not stand for anything with AXA (always paid up front and in full, no claims), still crazy premimums
Erika Rafferty
AXA Insurance
9 years ago
Good Afternoon Thomas,
Thank you for taking the time to speak with us today.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
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Trusted Customer
Feefo Verified
Clontarf d3
9 years ago
What Trusted Customer said about AXA Insurance:
I gave you my time,You gave me the full treatment!
extremely helpful & willing to listen, made you feel at ease, with not a hint of conflict
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Trusted Customer
Feefo Verified
Dublin
9 years ago
What Trusted Customer said about AXA Insurance:
👍
Prompt efficient
No time wasting ...great value,
Recommend axa going forward.
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Trusted Customer
Feefo Verified
Dublin
9 years ago
What Trusted Customer said about AXA Insurance:
Very poor. Thinking of cancelling all my policies
Didn't send out one of my policies and haven't responded to a related email on my Axa login of 2 days ago
Erika Rafferty
AXA Insurance
9 years ago
Good Afternoon David,
Thank you for taking the time to speak with us today.
I am delighted to hear that Aisling was able to sort your problem and would like to apologise for not issuing your insurance disc on time.
We are currently in the process of sorting your online access.
Kind Regards,
Erika
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance:
Found policy this year to be too high up €75! from last year. I'm driving 2...
Found policy this year to be too high up €75! from last year. I'm driving 22 years without a claim. Was never asked did I have other car /house insurance due. Axa should do a better deal for people...
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Erika Rafferty
AXA Insurance
9 years ago
Good Afternoon Brendan,
We appreciate the time you have taken to leave your feedback.
Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.
At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
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Trusted Customer
Feefo Verified
9 years ago
good
very expensive insurance this year, Athy staff nice
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