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AXA Insurance Reviews

http://www.axa.ie

EXCEPTIONAL

Service

4.7

10,558

2,052

337

136

300

13,383

ratings over the past year

Displaying all 150,063 reviews

Trusted Customer

Feefo Verified

Donegal

9 years ago

What Trusted Customer said about AXA Insurance:

Great price and friendly staff

Very friendly staff and quick. . The best price for my insurance by a mile..

Trusted Customer

Feefo Verified

Abbeyfeale

9 years ago

What Trusted Customer said about AXA Insurance:

Overall a very satisfied customer.

Both staff with whom I spoke to arrange my policy were knowledgeable and polite. The documentation arrived promptly and was correct. We have had car insurance with Axa for 12 years and found them...

Trusted Customer

Feefo Verified

Naas

9 years ago

What Trusted Customer said about AXA Insurance:

Brillant

Trusted Customer

Feefo Verified

9 years ago

Excellent, price was a little high but service made the difference acceptable.

The lady I spoke to on the phone was excellent in every way. Helpful and informative. Wait times to be connected were not ideal but I'm sure this is something you are constantly working on. I would...

Trusted Customer

Feefo Verified

Cork

9 years ago

What Trusted Customer said about AXA Insurance:

Fantastic

Very good

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Very good.

Faye Gorman

AXA Insurance

9 years ago

Hi John

Thank you for taking the time to rate AXA's service

Kind Regards

Faye

Trusted Customer

Feefo Verified

9 years ago

Customer service was good, helpful and responsive. Agents were knowledgable and responded in a friendly and professional manner.

Trusted Customer

Feefo Verified

9 years ago

I deal with Mary she was excellent she had great personality got good value too

Very good

Laura Hagan

AXA Insurance

9 years ago

Dear Eileen

thank you so much for leaving such a nice review.

Do you know what Marys surname is, as we would love to pass your kind comments on to her?

Laura

Trusted Customer

Feefo Verified

9 years ago

Sometimes Good, Sometimes Bad

I rang 3 or 4 times about my renewal. Most of the time it was efficient and painless. However I was unlucky enough to get an idiot answering the phone the last time I called.

Paul Monks

AXA Insurance

9 years ago

Hi Kieran,

Thank you leaving feedback. I apologise if your customer service experience did not meet your expectations. We try and provide an efficient and straight forward service but seemed to have failed on this occasion. Thank you for your continued customer and we look forward to impressing you the next time you have to contact us.

Regards

Paul Monks

AXA Insurance

Trusted Customer

Feefo Verified

Galway

9 years ago