How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance Reviews

http://www.axa.ie

EXCEPTIONAL

Service

4.7

10,643

2,052

346

138

307

13,486

ratings over the past year

Displaying all 150,462 reviews

Trusted Customer

Feefo Verified

Lucan

9 years ago

What Trusted Customer said about AXA Insurance:

Good service by AXA Ireland

Renewal cost

Trusted Customer

Feefo Verified

Gorey. wexford

9 years ago

What Trusted Customer said about AXA Insurance:

Excellent service by AXA Ireland

Great service by nice staff very Happy to deal with you

Trusted Customer

Feefo Verified

Rosslare

9 years ago

What Trusted Customer said about AXA Insurance:

no reward for loyalty , or many no claim years

car insurance too expensive , unable to discuss major increase despite many years without a claim

Erika Rafferty

AXA Insurance

9 years ago

Good Morning Joseph

Thank you for your comment　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,

Erika

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Excellent service by AXA Ireland

The best price ever

Trusted Customer

Feefo Verified

easkey

9 years ago

What Trusted Customer said about AXA Insurance:

excellent service in AXA in ballina Co mayo

Lady I spoke to on phone was pleasant and extremely helpful, answered my questions in a very professional manner

Trusted Customer

Feefo Verified

9 years ago

Pleased

Very help full Operators and fully informed. Email feedback was bit poor in that I had to ring to find out exactly what was being requested but very minor

Trusted Customer

Feefo Verified

Killarney

9 years ago

What Trusted Customer said about AXA Insurance:

Service

AXA team was very helpful to me, would recommend to everyone. I'm more than happy with AXA service

Trusted Customer

Feefo Verified

Rathcabbin roscrea

9 years ago

What Trusted Customer said about AXA Insurance:

Excellent service by AXA Ireland

Ruth the person who dealt with me was very helpful and friendly!

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Excellent service by AXA Ireland

Helpful and friendly

Trusted Customer

Feefo Verified

dublin

9 years ago

What Trusted Customer said about AXA Insurance:

Have people on the phone who give the correct information

Rang AXA to find out if i am covered to drive my son's English Registered car in England and was told i was. when i renewed my policy i found out i wasn't. lucky for me i didn't need to drive his car.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo