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AXA Insurance - Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 148,231 reviews

Trusted Customer

Feefo Verified

Naas

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Brillant

Trusted Customer

Feefo Verified

9 years ago

Excellent, price was a little high but service made the difference acceptable.

The lady I spoke to on the phone was excellent in every way. Helpful and informative. Wait times to be connected were not ideal but I'm sure this is something you are constantly working on. I would...

Trusted Customer

Feefo Verified

Cork

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Fantastic

Very good

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Very good.

Faye Gorman

AXA Insurance - Ireland

9 years ago

Hi John

Thank you for taking the time to rate AXA's service

Kind Regards

Faye

Trusted Customer

Feefo Verified

9 years ago

Customer service was good, helpful and responsive. Agents were knowledgable and responded in a friendly and professional manner.

Trusted Customer

Feefo Verified

9 years ago

I deal with Mary she was excellent she had great personality got good value too

Very good

Laura Hagan

AXA Insurance - Ireland

9 years ago

Dear Eileen

thank you so much for leaving such a nice review.

Do you know what Marys surname is, as we would love to pass your kind comments on to her?

Laura

Trusted Customer

Feefo Verified

9 years ago

Sometimes Good, Sometimes Bad

I rang 3 or 4 times about my renewal. Most of the time it was efficient and painless. However I was unlucky enough to get an idiot answering the phone the last time I called.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Kieran,

Thank you leaving feedback. I apologise if your customer service experience did not meet your expectations. We try and provide an efficient and straight forward service but seemed to have failed on this occasion. Thank you for your continued customer and we look forward to impressing you the next time you have to contact us.

Regards

Paul Monks

AXA Insurance

Trusted Customer

Feefo Verified

Galway

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

The service is impeccable

Their courtesy is impeccable, I have nothing to add or comment about that.

Trusted Customer

Feefo Verified

9 years ago

Disappointed

This year I tried to change my house and contents insurance to AXA to join my car insurance with you, but was refused as my old house was recently rated as a listed building. However my existing...

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Mary,

Thanks very much for taking my call and leaving your feedback. I am sorry that we do not compete in the particular area of the market that would cover your property. We are quite limited in the type of property we can accept and hope to expand our portfolio in the future to cover all of our customer's needs.

If you have any queries, please feel free to contact me.

Regards

Paul Monks

AXA Insurance

Trusted Customer

Feefo Verified

Portlaoise

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent

They are brilliant

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