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AXA Insurance - Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 148,232 reviews

Trusted Customer

Feefo Verified

9 years ago

Good value for money and enjoy their loyalty card rewards too. Have house and car insurance with AXA so am quite pleased with their service.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

very good sorted things fast and pleasantly

Trusted Customer

Feefo Verified

9 years ago

Good service however price of car insurance premiums too high in my opinion.

Trusted Customer

Feefo Verified

9 years ago

Happy with product, would like car quote, when its due.

Recently purchased Home Insurance from AXA. I would have liked to receive a Policy Confirmation Document by Post rather, or, as well as by Email. I hope I can Insure my Car come the time.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent, quick, a breath of fresh air!

The service on the telephone was quick, helpful with suggestions and a pleasant manner, I will be recommending this company to my family

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Hugh,

Thank you for your feedback. I will pass it on to the team in Galway that handled your policy.

Kind Regards

Paul

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

excellent service, very polite clear.

Trusted Customer

Feefo Verified

9 years ago

Good experience

Very helpful staff. affordable house insurance good advise.

Trusted Customer

Feefo Verified

9 years ago

Very Friendly

Excellent and very friendly service. Would definitely recommend Axa.

Trusted Customer

Feefo Verified

9 years ago

Efficient, friendly service and advice

I dealt with an agent named Andrew who was very helpful and knowledgeable. He spoke slowly and clearly. I had dealt earlier with another agent who spoke too fast and matter of fact.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Catherine,

Thank you for your feedback. I will pass it along to the team.

Kind Regards

Paul

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

content with prce but praying it will be reduced next year

an explanation outlining the reasons for the price of motor insurance was not given, not the fault of the AXA staff member.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Martin,

We appreciate the time you have taken to leave your feedback.　

Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.

At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.　

We really appreciate your custom and would like to take this opportunity to thank you for taking a policy with AXA .

Kind Regards

Paul

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