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AXA Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct | Feefo

Displaying all 298,770 reviews

Trusted Customer

2 months ago

Date of purchase: 03/25/2025

Very helpful answering my query about a specific concern.

Kimberley Morgan

AXA Insurance

2 months ago

Hello, Thanks for leaving your lovely review for us here at AXA. It's great to hear you're happy with the service you've received. If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team

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Andrew Welch

Crewe

2 months ago

Date of purchase: 03/25/2025

What Andrew Welch said about AXA Insurance:

Excellent service

Great service and polite staff

Kimberley Morgan

AXA Insurance

2 months ago

Hello, Thanks for leaving your lovely review for us here at AXA. It's great to hear you're happy with the service. If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team

See full customer review

Robert Webster

2 months ago

Date of purchase: 03/24/2025

What Robert Webster said about AXA Insurance:

Excellent

Kimberley Morgan

AXA Insurance

2 months ago

Hello, Thanks for leaving your lovely review for us here at AXA. If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team

See full customer review

Morton Middleditch

2 months ago

Date of purchase: 03/24/2025

What Morton Middleditch said about AXA Insurance:

Quality insurer at a reasonable price

Kimberley Morgan

AXA Insurance

2 months ago

Hello, Thanks for leaving your lovely review for us here at AXA. If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team

See full customer review

Trusted Customer

2 months ago

Date of purchase: 03/24/2025

Excellent service and easy to navigate renewal

Very efficient regular reminders paperless and reasonable renewal prices compared to others

Kimberley Morgan

AXA Insurance

2 months ago

Hello, Thanks for leaving your lovely review for us here at AXA. If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team

See full customer review

Trusted Customer

2 months ago

Date of purchase: 03/24/2025

Excellent customer service explained everything

Kimberley Morgan

AXA Insurance

2 months ago

See full customer review

Trusted Customer

2 months ago

Date of purchase: 03/24/2025

Excellent

Very good

Paula

AXA Insurance

2 months ago

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you've found everything excellent and you're happy with our service. Thank you for renewing your home insurance with us for a 4th year. We really appreciate your loyalty and custom. Best wishes Paula AXA Customer Service Team

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Trusted Customer

2 months ago

Date of purchase: 03/24/2025

An excellent service

Excellent

Paula

AXA Insurance

2 months ago

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you find our service is excellent. Thank you for renewing your car insurance with us for a 3rd year. We really appreciate it. Best wishes Paula AXA Customer Service Team

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Abdul Razzack Hashim

2 months ago

Date of purchase: 03/16/2025

What Abdul Razzack Hashim said about AXA Insurance:

All done thro internet without any human contacts.

Paula

AXA Insurance

2 months ago

Hi Abdul. Thanks for taking the time to leave a review of your experience. I'm glad to hear you found the online renewal process was easy. Thank you for renewing your car insurance with us for a 3rd year. Best wishes Paula AXA Customer Service Team

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Trusted Customer

2 months ago

Date of purchase: 03/22/2025

Competitive rates of Insurance which do not eliminate older drivers, but it seems unfair that such a high premium exists solely because of age.

Gary

AXA Insurance

2 months ago

Hello and thanks for renewing your policy with us. Your age and driving experience are just two of the things we look at when we generate your premium and I hope this link helps to explain how that calculation is made - https://www.axa.co.uk/car-insurance/premiums/ Thanks and take care, Gary AXA Customer Service Team

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About AXA Insurance

AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.

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0844 874 0239

5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom