thought this was an easy transaction to take out a policy for my car insurance.
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Trusted Customer
Feefo Verified
Bexhill on Sea
11 years ago
What Trusted Customer said about AXA Insurance:
quote query
I was unsure as to how much ncb I was entitled to as an ex Company Car driver. The advisor went through every detail and was able to advise accordingly in a very friendly and knowledgeable manner
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Trusted Customer
Feefo Verified
Bolton
11 years ago
What Trusted Customer said about AXA Insurance:
Car Insurance
Just took out a new car insurance policy on line; a simple process. I had one query which the saleswoman I spoke to over the phone resolved efficiently & professionally. All very impressive!
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Trusted Customer
Feefo Verified
11 years ago
web page poorly intuitive and unresponsive overly complicated and vaque, had to pay for a…
web page poorly intuitive and unresponsive overly complicated and vaque, had to pay for a phone call to confirm my purchase, should be a 0800 number
John Evans
AXA Insurance
11 years ago
Hi,
Thanks for your feedback – this is appreciated. I am pleased to advise that AXA are currently reviewing our contact numbers including charges.
My colleague, Suzanne, has been in touch so that we can discuss your experience in more detail, thank you for taking time to speak to her.
I understand that your queries have now been addressed and resolved but please don't hesitate to contact us further if needed.
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Trusted Customer
Feefo Verified
11 years ago
Car insurance
Easy,nice to speak to a person for a change!!!!!!!
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Trusted Customer
Feefo Verified
11 years ago
Best customer service in the world
Easy very helpful and sorted my car insurance issue straight away thank you for a stress free service
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Trusted Customer
Feefo Verified
11 years ago
quality service from excellent customer service operater
Excellent customer service from operater
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Trusted Customer
Feefo Verified
11 years ago
Most competitive quote including Additional extras.
Most competitive quote including Additional extras.
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Trusted Customer
Feefo Verified
11 years ago
Car insurance a breeze
Switched to AXA was easy and hassle free
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Trusted Customer
Feefo Verified
11 years ago
Excellent service
Quick and efficient. Website easy to use and all information available.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.