How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance Reviews

http://www.axa.co.uk/insurance/personal/contact/

GOOD

Service

3.7

/5

5

4

3

2

1

8

2

0

4

14

ratings over the past year

Displaying all 298,783 reviews

TC

Trusted Customer

Feefo Verified

11 years ago

What Trusted Customer said about AXA Insurance:

very efficent service

0

TC

Trusted Customer

Feefo Verified

bradford

11 years ago

What Trusted Customer said about AXA Insurance:

excellent service

Excellent service

0

TC

Trusted Customer

Feefo Verified

coventry

11 years ago

What Trusted Customer said about AXA Insurance:

excellent quotation on a second car very pleased, highly recommended.

0

TC

Trusted Customer

Feefo Verified

bolton

11 years ago

What Trusted Customer said about AXA Insurance:

dam good deal

very helpful beat all comparison sites on price by £100 all queries answered promptly couldnt ask for more

0

Trusted Customer

Feefo Verified

11 years ago

Car Insurance

Simple process to fill out forms on line and excellent price.

0

Trusted Customer

Feefo Verified

11 years ago

Police price was decent however it doesn't make it clear when making payment via credit…

Police price was decent however it doesn't make it clear when making payment via credit card that there is a fee, very misleading.

John Evans

AXA Insurance

11 years ago

Hi, Thank you for your feedback – this is appreciated. My colleague, Tracey, has been in touch so that we can discuss your experience in more detail, thank you for taking time to speak to her. I understand that your queries have now been addressed and resolved but please don't hesitate to contact us further if needed.

0

Trusted Customer

Feefo Verified

11 years ago

Holiday Ins

Good nsurance with existing medical issue.

0

TC

Trusted Customer

Feefo Verified

manchester

11 years ago

What Trusted Customer said about AXA Insurance:

Quick and easy

Only took a few minutes. Was straight forward and reasonably priced.

0

Trusted Customer

Feefo Verified

11 years ago

Motor insurance

Was a very quick and easy access the new policy that met my requirement , excellent web site

0

TC

Trusted Customer

Feefo Verified

11 years ago

What Trusted Customer said about AXA Insurance:

excellent service

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo