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Rated
Excellent
Service
4.6
/5

5

4

3

2

1

5,258

1,478

199

120

191

7,246

ratings over the past year

Displaying all 298,772 reviews
Trusted Customer
10 years ago
Date of purchase: 07/06/2015
Very polite and very helpful and the best rates hopefully will be staying with them…
Very polite and very helpful and the best rates hopefully will be staying with them next year
Trusted Customer
10 years ago
Date of purchase: 07/20/2015
New policy
Excellent
Trusted Customer
10 years ago
Date of purchase: 07/20/2015
Good and quick
Was quick and easy to fill in details and buy insurance!
Trusted Customer
10 years ago
Date of purchase: 07/20/2015
Review of purchase Car insurance
All done very efficiently, the phone line over the speaker was a bit poor but the agent went through all points
LB
Lisa Bishop
Northampton
10 years ago
Date of purchase: 07/20/2015
What Lisa Bishop said about AXA Insurance:
Insurance
Easy to use quote site
JK
John Kirby
Nottingham
10 years ago
Date of purchase: 07/20/2015
What John Kirby said about AXA Insurance:
car insurance
Many thanks John
Trusted Customer
10 years ago
Date of purchase: 07/20/2015
AXA INSURANCE
Have previously used Axa and had very good service . Very good price on my renewal Would recommend
Trusted Customer
10 years ago
Date of purchase: 07/20/2015
Policy documents
I have purchased home and car insurance today from axa but I can only access my policy documents for the home insurance I cannot access the car documents in my account can you sort this or send me a...

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Merchant Logo
John Evans
AXA Insurance
10 years ago
Hi, Thank you for taking the time to leave your feedback – this is appreciated. I understand that my colleague, Lisa, has been in touch so that we can understand your experience in more detail. Thank you for taking time to discuss this with us and I understand your queries have now been resolved. Please don't hesitate to contact us if you have any further queries.
Trusted Customer
10 years ago
Date of purchase: 07/20/2015
Apart from teething problems, paying for the insurance, everything went as smooth as clockwork.
Apart from teething problems, paying for the insurance, everything went as smooth as clockwork.
Trusted Customer
10 years ago
Date of purchase: 07/13/2015
House Insurance
Good rates, no hassles well done my wifes car insurance is up for renewal in August with yourselves, hoping for the same service again
About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.