The service was fine but the premium never seems to go down much and have been driving many years as they say claims are up so someone has to pay I don’t see why careful drivers have to foot the bill...
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Trusted Customer
Feefo Verified
2 months ago
Well done glenn
The agent we spoke to was called Glenn, made the process very easy and accommodated our needs well
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Trusted Customer
Feefo Verified
2 months ago
Excellent knowledge and guidance
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Trusted Customer
Feefo Verified
2 months ago
Not cheap insurance
Been with AXA 6 years, think my price has went down once or twice, last phone call experience i had wasn't great, i was ringing to see if i could get any money off and was met with an unpleasant...
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Deborah
AXA Insurance - Northern Ireland
2 months ago
Good afternoon
Thank you for sharing your feedback. I sincerely apologize if your recent experience did not meet your expectations and caused any frustration. We truly value your loyalty over the past six years, and it’s important to us that you feel valued and respected. Please know that the price offered was the best available at the time, and we always aim to provide fair and competitive rates. Your comments are very important, and we will use them to improve our service. Thank you for your understanding, and we appreciate your continued trust.
Thank you for renewing your policy for another year.
Kindest regards Deborah.
Feefo coordinator.
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Trusted Customer
Feefo Verified
2 months ago
Great Company was always there for my needs
Great service and friendly staff nothing was an issue they looked after me .
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KS
Kenneth John Smith
Feefo Verified
GBR
2 months ago
What Kenneth John Smith said about AXA Insurance - Northern Ireland:
For me AXA are the first go too for Insurance
I have been with AXA Insurance for quite a few years. I have fpond them to be helpful attentive and competetive in the market place. I have this year returned to AXA for my home insurance as their...
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Trusted Customer
Feefo Verified
2 months ago
Extremely helpful and friendly
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Trusted Customer
Feefo Verified
2 months ago
Would recommend
Helpful clear information. On car insurance
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MP
Michael Patton
Feefo Verified
GBR
2 months ago
What Michael Patton said about AXA Insurance - Northern Ireland:
Quick and easy.
Happy with AXA car insurance. Process was simple and speedy. Your colleague
was friendly and helpful
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Trusted Customer
Feefo Verified
2 months ago
Very happy with the service that was provided..Thankyou
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.