How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,231 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very helpful, able to look up past records I had with Axa and grant a discount on previous named driver experience. Provision of cover was immediate and I was able to get a cover note and the car...

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Nicola,

It's great to hear that you're happy with the friendly and efficient service.

Thank you for the feedback

Kind Regards

Brendan

Trusted Customer

Feefo Verified

Newtownabbey

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Car insurance well impressed as I got a great deal ! I wouldn't go with any other company as axa gives me everything I need

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Louise,

It's always great to hear from another satisfied customer - thanks for the feedback.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

Very helpful, professional and friendly. Still expensive but they work with you to secure the best deal.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Jacqueline,

We're delighted to have secured your business for another year - thanks for taking the time to give feedback.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

Does not give great customer service or are willing to work there long time customers with no claims, very poor company

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Yvonne,

I'm sorry to hear that you are dissatisfied with the renewal premium quoted to you.

My colleague Aideen has attempted contact with you today to discuss this further.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

Helpful customer service advisor on the phone when renewing policy

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Virginia,

I'm happy to hear of the positive experience you had with a member of our servicing team.

thanks for taking time to give your feedback.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

newcastle

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

the girl at ext 6605 great very happy with AXA l

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi William,

Thanks for leaving your feedback - I have passed this back to the staff member you were dealing with.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

Coleraine

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Satisfied customer

Efficient and usually cost effective. Vicky and other staff in ColeraIne office are friendly and helpful

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Jennifer,

It's great to hear from satisfied customers - I've passed your feedback to the Coleraine team.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

Portglenone

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service and a lot cheaper than other companies

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Margaret,

Thank you for the positive feedback

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

They are okay I've had no problems with them

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Sharon,

Thanks for taking the time to provide feedback.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

I have been with AXA for a couple of years now, and have been very happy with them. Any technical issues related to my Drivesave policy were almost immediately rectified, and the team are very easy...

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Deborah,

Thank you for this detailed feedback which I have passed directly to the Drivesave team - they're delighted to hear you are happy with the service they have provided to you.

Kind Regards

Brendan

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo