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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,860 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service by AXA Direct Northern Ireland

friendly and very helpful staff all questions answered coherently

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Thanks so much Charles for taking the time to give us your feedback. It is lovely to read about the service that you have received from our local staff.

Kind Regards

Julie-Ann Martindale

Trusted Customer

Feefo Verified

9 years ago

Affordable

Trusted Customer

Feefo Verified

9 years ago

Good service by AXA Direct Northern Ireland

Good price, all sorted within 10 mins

Trusted Customer

Feefo Verified

Derry

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

It sales it all

Lose two stars Told paper work would be with me in two days Still waiting on it now 14 days Am I insured ?

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Hi Robert. First of all thanks very much for your feedback. I have tried to call you but could not leave a message. I have taken a look at your policy and I can see that your certificate was issued on 31st October to the address we have on file. I am sorry you have not received this. I can also see that you are registered on MY AXA which is our self service site where you can print your documents if it is more convenient for you in the future. I have also sent a duplicate copy in the post.

Regards

Julie-Ann

Trusted Customer

Feefo Verified

9 years ago

Great company to deal with

Really easy to navigate the MyAxa, plus when contacted via telephone, really helpful. Have insured through AXA for around 9 years now, you may get slightly cheaper quotes but will you get the...

Trusted Customer

Feefo Verified

Belfast

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good service by AXA Direct Northern Ireland

Very helpful

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Thanks Thomas for leaving your feedback as it is greatly appreciated and lovely to hear.

Kind Regards

Julie-Ann Martindale

Trusted Customer

Feefo Verified

Belfast

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Renewing car insurance

Simple to use

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Thanks so much for your feedback Jacqueline and I am glad you found the process of renewing your car insurance so simple.

Kind Regards

Julie-Ann

Trusted Customer

Feefo Verified

9 years ago

Called into my local branch, not really interested! Called customer service...

Called into my local branch, not really interested! Called customer service to cancel my policy and they were very helpful

Trusted Customer

Feefo Verified

Coleraine

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Happy

Straight forward got what i ask for

Trusted Customer

Feefo Verified

9 years ago

Excellent service by AXA Direct Northern Ireland

Very easy and clear service. Great customer service & competitive prices!!

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