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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,949 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Quick and easy

Trusted Customer

Feefo Verified

8 years ago

Great reliable service

We have used AXA for a number of years. They always give us the best quotes. All our family use AXA.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thanks for the feedback.

It's great to hear that you've been a customer with AXA for a number of years, at AXA we aim to give the best price for the level of cover that is required.

Thank you for your continued loyalty.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Cheaper, friendly service.

Great friendly service and very helpful. Managed to save me £160 better than my original brocket. Will definitely be using them again if the can do the same next year.😀

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thanks for the feedback!

Its great to hear that you found our service friendly and very helpful.

At AXA we strive to provide the best price for the level of cover that is required.

I'm dlighted that you have chose to inure your car with AXA and we look forward to providing great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

Dunloy

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

excellent service

Personable service with response to request actioned in 5 minutes - prompt and efficient

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Maire Therese,

Thanks for the feedback!

Its great to hear that you found the service responsive, prompt and efficient.

We look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

They were the cheapest insurance company

Have my car insurance with axa so decided to give home insurance a go to

Trusted Customer

Feefo Verified

newtownards

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

great value for money, i will return next year.

i think this is my 3rd year at renewing with axa. my renewal was ok but when i contacted you by phone to pay i got another 10% off. 5 stars. very, very, very unhappy about the leisure...

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi John,

Thanks for the feedback.

From our earlier conversation, I'm glad I was able to take the time to explain why we don't offer the leisure breaks anymore.

Its great that you have continued to inure with AXA and we look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very friendly customer service and really easy to renew over the phone.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Nicola,

Thanks for the feedback!

Its excellent to hear that you found our customer service friendly and that our renewal process was easy.

We are delighted that you have continued to insure with AXA and look forward to providing you with great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Yes I contacted your office in Bangor NI and spoke to David. He was most helpful and informative. I took out my car insurance and received all my papers the next day.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thanks for the feedback.

Its great to hear that you found our member of staff helpful and was able to answer all your questions whilst in the branch.

We are delighted that you chose to insure your car with AXA.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Had a great experience...lovely friendly lady helped me

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Orlaith,

We really appreciate your feedback.

Its Brilliant to hear that you had a great experience, that the member of staff was friendly and helpful.

We look forward to providing you with great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Responded and helped me straight away was very impressed with their service and kind and helpful manner.

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