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AXA Insurance - Northern Ireland Reviews

http://www.axani.co.uk/

EXCEPTIONAL

Service

4.7

1,509

223

1,828

ratings over the past year

Displaying all 30,859 reviews

Krisztina Forro

Feefo Verified

GBR

1 month ago

What Krisztina Forro said about AXA Insurance - Northern Ireland:

Perfect,easy and cheap

Trusted Customer

Feefo Verified

1 month ago

Great value

Always polite, very professional and great value

Trusted Customer

Feefo Verified

1 month ago

Quick and polite.

Essential to speak face to face with staff.

Trusted Customer

Feefo Verified

1 month ago

best face to face service ever

This was at the Bangor office ( even though I'm from Belfast) . Knowledgeable staff member. I felt was looking after my interests.

Helen Keenan

Feefo Verified

GBR

1 month ago

What Helen Keenan said about AXA Insurance - Northern Ireland:

Great service

I was able to go into the axa shop and sit face to face with a member of AXA staff who was extremely helpful discuss and sort out my home insurance at a very acceptable price

Trusted Customer

Feefo Verified

1 month ago

No hiking up prices here

Other car insurance companies were putting up their prices by quite a lot, whereas AXA were sticking to good reasonable prices.

Trusted Customer

Feefo Verified

1 month ago

Perfect

Donna from the Omagh was brilliant Donna was knowledge and very patient.

Trusted Customer

Feefo Verified

1 month ago

Get nothing for being loyal

Was loyal to AXA for 14 years total, insurance dropped to under 500 at one point before near doubling in one year. Had never claimed yet my insurance just keeps going up & up. Got quotes from other...

Deborah

AXA Insurance - Northern Ireland

1 month ago

Good Morning We appreciate the time you have taken to provide feedback. I am sorry to hear you were unhappy with your recent renewal. Unfortunately due to an increase in claims and a rise in the associated costs there has been an increase in premiums across the insurance industry this year. We try our best to minimise these increases while still offering a great product and service to suit our customers’ needs. Upon reviewing your policy I can see you were speaking with a member of our team, who offered you our best available premium whilst ensuring your cover wasn't impacted. We really appreciate your custom and continued loyalty to AXA. Thank you for renewing your policy with us this year. Kind regards Deborah Feefo Coordinator

Trusted Customer

Feefo Verified

1 month ago

Katie Lampard was very professional. Happy to do new business with her.

Excellent

Trusted Customer

Feefo Verified

1 month ago

Never compete surveys but felt it only fair to answer this one. AXA NI have always been great with us. Love that they have a call centre based team in NI.

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