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AXA Business Insurance Reviews

20,472 out of 20,470 reviews

Trusted Customer

Feefo Verified

12 years ago

website would not allow me to select my profession, and on page 2 said this…

website would not allow me to select my profession, and on page 2 said this can be changed later, it did not give information that selected businesses can not have the insurance service offered, so...

AXA Business Insurance

12 years ago

Thank you for taking the time to leave feedback, we appreciate it. We’re disappointed that your experience did not meet the high standards we expect, and for this I apologise. I understand my colleague, Allan, has been in touch to fully understand your experience, and we appreciate the time you took to discuss it. I believe he was also able to reassure you that the number you called was not premium rate. Your feedback on our occupation options will certainly help us improve our service in the future, so thank you for bringing this to our attention. Many thanks, Leanne AXA Business Insurance

Trusted Customer

Feefo Verified

12 years ago

Very efficient service and concise information supplied

Trusted Customer

Feefo Verified

12 years ago

found the website very good and easy to follow, doing our insurance quote for public…

found the website very good and easy to follow, doing our insurance quote for public liability

Trusted Customer

Feefo Verified

12 years ago

Very straight forward, easy to follow instructions. Applying on-line was quick and easy

Trusted Customer

Feefo Verified

12 years ago

spoke to someone who sold me what i wanted, and didn't try to sell something…

spoke to someone who sold me what i wanted, and didn't try to sell something i did not want. Very rare these days. Will recommend Nigel B

AXA Business Insurance

12 years ago

Thank you for taking the time to leave feedback. We are thrilled we were able to give you exactly what you wanted and we really appreciate your recommendation. Many thanks, Leanne AXA Business Insurance

Trusted Customer

Feefo Verified

12 years ago

quality service

Trusted Customer

Feefo Verified

12 years ago

Informative, fast and easy.

Trusted Customer

Feefo Verified

12 years ago

Fantastic telephone manner . Quick effective response, great price and all round great service so far…

Fantastic telephone manner . Quick effective response, great price and all round great service so far .

Trusted Customer

Feefo Verified

12 years ago

very quick to Answer very quick to get to the point of my quire very…

very quick to Answer very quick to get to the point of my quire very good value for money customer servise very very good will use again

Trusted Customer

Feefo Verified

12 years ago

Quick, easy service that let me print my documents within 5 minutes of taking out…

Quick, easy service that let me print my documents within 5 minutes of taking out my policy

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