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AXA Business Insurance Reviews

Displaying all 395 reviews

Tim's Art Supplies

Feefo Verified

GBR

7 days ago

What Tim's Art Supplies said about AXA Business Insurance - Claims:

Shop window replacement.

Straight forward and reasonably fast service. Had front window cracked and was sorted within about 2 to 3 weeks.

Paul Sanderson

AXA Business Insurance - Claims

7 days ago

Thank you for your feedback. I have passed your comments to the relevant team. Paul. The Claims Team

Trusted Customer

Feefo Verified

10 days ago

Very slow

Burglary happened in January 2026 and claim submitted and still the claim is not processed.

Paul Sanderson

AXA Business Insurance - Claims

9 days ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

Seisdon Village Shop LTD - Lucy Campbell

Feefo Verified

GBR

22 days ago

What Seisdon Village Shop LTD - Lucy Campbell said about AXA Business Insurance - Claims:

Quick and efficient

Quick and efficient when I was in a state as I had just been broken into. The handler was calm and went through everything with me in one phone call.

David

AXA Business Insurance - Claims

21 days ago

We appreciate the time you have taken to leave this positive and glowing review. I will ensure this is passed to the handler.

Trusted Customer

Feefo Verified

1 month ago

My insurance claim

The service I received was amazing. The person who dealt with my claim was very supportive and quick to process. I was very impressed with Mohammad Subhan. He was very understanding, as it was...

David

AXA Business Insurance - Claims

28 days ago

We appreciate the time you have taken to leave this positive and glowing review. I will ensure this is passed to the handler.

Trusted Customer

Feefo Verified

1 month ago

Outstanding and fast service. Had to make an urgent claim and it couldn't have been easier.

David

AXA Business Insurance - Claims

1 month ago

We appreciate the time you have taken to leave this positive and glowing review. I will ensure this is passed to the handler.

Harry The Potter Garden Services

Feefo Verified

GBR

2 months ago

What Harry The Potter Garden Services said about AXA Business Insurance - Claims:

Insurance claim

I think the service I received was very good, simple to use with clear communications and a friendly point of contact. The only reservation is that having sent the final document required I had no...

Emma

AXA Business Insurance - Claims

2 months ago

Thank you for your feedback. I have passed this onto the relevant team. Kind regards, Emma The Claims Team

Adept Photography Limited

Feefo Verified

GBR

2 months ago

What Adept Photography Limited said about AXA Business Insurance - Claims:

speed is of the essence

No nonsense claims procedure. i had a claim which AXA settled amazingly quickly and without fuss. I was given what I consider to be an accurate amount based on the shortfall from the accident I had,...

Hannah

AXA Business Insurance - Claims

2 months ago

Thank you for your lovely feedback - I have passed your comments to the relevant team Hannah The Claims Team

Srivari retail ltd

Feefo Verified

2 months ago

What Srivari retail ltd said about AXA Business Insurance - Claims:

Good but delayed

Hannah

AXA Business Insurance - Claims

2 months ago

Thank you for your feedback. I have passed your comments to the relevant team. Hannah The Claims Team

Lisa

Feefo Verified

5 months ago

What Lisa said about AXA Business Insurance - Claims:

Horrific !

Simple communication . One of the worst experiences I have had to endure , the whole start to finish made me so anxious and upset I had to attend my GP.

Little Florist Ltd

Feefo Verified

6 months ago

What Little Florist Ltd said about AXA Business Insurance - Claims:

Use a different company

Bad communication Assumption that everyone is lying to claim Took over 4 months to get a result, for a small independent business this is totally unacceptable

Teneille

AXA Business Insurance - Claims

6 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - The Claims Team

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About AXA Business Insurance - Claims

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

AXA Business Insurance - Claims Reviews

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