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Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

Displaying all 21,485 reviews

Trusted Customer

8 years ago

Date of purchase: 04/06/2017

Good telephone contact. Website quote is not reliable.

Telephone contact was good. I had to call Aviva as website quote kept changing upwards even though my details were unchanged.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to get constructive feedback. We apologise for the confusion with the online quote and hope that your issue has been resolved. If you do need to discuss this any further please contact us at direct@aviva.ie

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/06/2017

What Trusted Customer said about Aviva Ireland:

Nice to be able to talk to a real person when needed

Good communication received all the information that I had quires about. Knew that I had the option to call to talk to a representative or could do various transaction via the webpage. Overall I...

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Amy

Aviva Ireland

8 years ago

Hi Sean,

Thank you for your 4 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad that you are happy with the communication from us, and that overall your experience purchasing with us was positive!

All the best – Amy

See full customer review

Trusted Customer

Dublin

8 years ago

Date of purchase: 04/11/2017

What Trusted Customer said about Aviva Ireland:

Excellent website and great personal communication

Amy

Aviva Ireland

8 years ago

Hi Muriel,

Thank you for your 5 star review for Aviva Car Insurance. We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re delighted to hear that you’re happy with our website and the post purchase communications!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/07/2017

Great service and help with queries

Excellent

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad that you are happy with the service that you received, and delighted that we were able to answer all your queries!

All the best - Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/10/2017

Very simple process!

Really simple easy to use website.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are glad to hear that you are happy with the ease of the online process!

All the best - Amy

See full customer review

Trusted Customer

calllan,co kilkenny

8 years ago

Date of purchase: 04/11/2017

What Trusted Customer said about Aviva Ireland:

efficent,competitive

yes I would recommend again

Amy

Aviva Ireland

8 years ago

Hi Brian,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We are delighted that you would recommend us!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/03/2017

As Above

Service was excellent...I dealt with Oliva who explained all i wanted to know re my house insurance....i was not rushed or felt under any pressure....I am now happy to deal with Aviva for my car...

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Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you felt confident in your purchase with us. Happy that we could help you!

I will share your feedback with Olivia!

All the best – Amy

See full customer review

Trusted Customer

Louth

8 years ago

Date of purchase: 04/07/2017

What Trusted Customer said about Aviva Ireland:

Staff courteous and efficient, good competitive quote Would certainly do business again

Amy

Aviva Ireland

8 years ago

Hi Ann,

Thank you for your 5 star review for Aviva Car Insurance.

We are very appreciative that you spent time to review our service; it’s amazing to hear such great feedback. We’re happy to hear that you are so satisfied with our customer service!

I will make sure to share your feedback with our agents.

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/10/2017

What Trusted Customer said about Aviva Ireland:

Save money buy online.

Very quick and easy to buy online. Only disappointment with aviva is our renewal quotes every year are always higher than if I go online as a new customer. Between two cars and house insurance I...

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Amy

Aviva Ireland

8 years ago

Hi Elaine,

Thank you for your 5 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your experience purchasing online was quick and easy.

All the best – Amy

See full customer review

Trusted Customer

Blanchardstown

8 years ago

Date of purchase: 04/05/2017

What Trusted Customer said about Aviva Ireland:

Annette Harte provided an excellent service for my home insurance and after a long time, especially in recent years, it was a pleasant experience from the insurance company. Please keep it in a way...

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Amy

Aviva Ireland

8 years ago

Hi Jeby,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such great feedback. We’re really glad that you had such a positive experience with our call centre agent!

I will make sure to share your feedback with Annette.

All the best – Amy

See full customer review