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Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

Displaying all 21,332 reviews

Trusted Customer

8 years ago

Date of purchase: 04/10/2017

What Trusted Customer said about Aviva Ireland:

The web sight is easy to use

Amy

Aviva Ireland

8 years ago

Hi Margaret,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you found our online process so easy to use!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/11/2017

Yes I would. Only one problem you seem to make no provision for Automatic Cars on your car describsion chart?. As my Car is a Automatic I'm taken it for granted that their is no problem ?. Rgds...

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Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to get constructive feedback. We have checked your policy and please be assured that there is no problem and that your automatic car is covered.

I will pass on your feedback to ensure that our website better communicates our cover for automatic cars going forward.

All the best – Amy

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Trusted Customer

8 years ago

Date of purchase: 04/07/2017

Easy to book through website, easy to understand, best deal available. Thought there could be better communication with the customer after purchase though. I was left wondering what was happening as...

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Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you found our website easy to use! We apologise for the delay in communication with you, I will pass this feedback on so that we can investigate.

All the best - Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/08/2017

What Trusted Customer said about Aviva Ireland:

Good straightforward website

Good straightforward website where one can get a quote,cost the various options, what you want, can/can't afford before buying. As for after sales service? Hope I never find out.

Amy

Aviva Ireland

8 years ago

Hi John,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you are satisfied with our online service!

All the best - Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/05/2017

What Trusted Customer said about Aviva Ireland:

Best quote out of 10 insurance companies I try'd

Amy

Aviva Ireland

8 years ago

Hi Karen,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are glad to hear that you are happy with the quote that you received!

All the best - Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/10/2017

quick, competitive and easy

I would recommend Aviva's online service, it was easy to follow and complete and the prices very competitive.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad that you are happy with the ease and speed of our website! Delighted to hear that you would recommend our online service.

All the best - Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/06/2017

Good telephone contact. Website quote is not reliable.

Telephone contact was good. I had to call Aviva as website quote kept changing upwards even though my details were unchanged.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to get constructive feedback. We apologise for the confusion with the online quote and hope that your issue has been resolved. If you do need to discuss this any further please contact us at direct@aviva.ie

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/06/2017

What Trusted Customer said about Aviva Ireland:

Nice to be able to talk to a real person when needed

Good communication received all the information that I had quires about. Knew that I had the option to call to talk to a representative or could do various transaction via the webpage. Overall I...

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Amy

Aviva Ireland

8 years ago

Hi Sean,

Thank you for your 4 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad that you are happy with the communication from us, and that overall your experience purchasing with us was positive!

All the best – Amy

See full customer review

Trusted Customer

Dublin

8 years ago

Date of purchase: 04/11/2017

What Trusted Customer said about Aviva Ireland:

Excellent website and great personal communication

Amy

Aviva Ireland

8 years ago

Hi Muriel,

Thank you for your 5 star review for Aviva Car Insurance. We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re delighted to hear that you’re happy with our website and the post purchase communications!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/07/2017

Great service and help with queries

Excellent

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad that you are happy with the service that you received, and delighted that we were able to answer all your queries!

All the best - Amy

See full customer review