How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Ashridge Reviews

Displaying all 13,790 reviews

Jin

Feefo Verified

2 years ago

What Jin said about Ashridge:

Plant diseased

So far more hassle than just taking back their plants

Product reviews

Ashridge Nurseries

Ashridge

2 years ago

Thank you for your review. We can see that our support team have replied to your email kindly asking for more photos of your plants, so that we can try to resolve any issues for you as quickly as possible under the terms of our guarantee, as when they were despatched on 28th May, the plants were in perfect health. If you could please email your requested photographs to support@ashridgetrees.co.uk, we would be glad to resolve for you.

Date of purchase: 05/28/2024

GILL CROSS

Feefo Verified

St Mary Bourne

2 years ago

What GILL CROSS said about Ashridge:

Delivered as expected. Well packaged. Plants were healthy.

Product reviews

Date of purchase: 05/23/2024

Trusted Customer

Feefo Verified

2 years ago

Not packed as well as stated

The website said that plug plants would be packed to last for ten days, but whether the Courier kept them longer or not I don't know, but I came to plant them three days after delivery and more than...

Product reviews

Ashridge Nurseries

Ashridge

2 years ago

We are very sorry to hear of your concerns about your plants. We have checked our records and are unable to find any correspondence from you regarding the quality of your plants. We would very much like to help resolve any concerns you may have with your plants and if you would like to contact us at support@ashridgetrees.co.uk we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line. You are a valued customer and look forward to hearing from you so we can rectify this for you.

Date of purchase: 05/23/2024

Bob Horner

Feefo Verified

Winkleigh

2 years ago

What Bob Horner said about Ashridge:

Sweet pea collection

Very pleased with the service I received.

Product reviews

Date of purchase: 05/23/2024

STEPHEN SHERBOURNE

Feefo Verified

Oxford.

2 years ago

What STEPHEN SHERBOURNE said about Ashridge:

Blue is the colour!

Arrived as promised.

Product reviews

Date of purchase: 05/22/2024

Sandra Anley

Feefo Verified

Amesbury

2 years ago

What Sandra Anley said about Ashridge:

One dahlia was damaged.

Product reviews

Date of purchase: 05/17/2024

Sue Bentley-Smith

Feefo Verified

Cambridge

2 years ago

What Sue Bentley-Smith said about Ashridge:

Beautiful lavender

Fantastic service from Ashridge. They stated delivery could take up to 2 weeks, but when I mentioned I needed it for a particular date, they were more than happy to oblige!

Product reviews

Date of purchase: 05/16/2024

Elaine Pattison

Feefo Verified

Worcestershire

2 years ago

What Elaine Pattison said about Ashridge:

Lavender hedge is perfect for kitchen garden

Timely responses, courteous service

Product reviews

Date of purchase: 05/15/2024

David Crowder

Feefo Verified

Aldershot

2 years ago

What David Crowder said about Ashridge:

Really good quality plants

Plants were packaged well for delivery, and really good quality. Bigger and fuller than expected. Will certainly be using them again!

Product reviews

Date of purchase: 05/14/2024

Trusted Customer

Feefo Verified

2 years ago

Pack of six plants for shady spaces. Lovely Idea

All went according to plan, thank you.

Product reviews

Date of purchase: 05/14/2024

Not received a review invite?

Hidcote Blue Lavender Plants, Potted / 2 Litre

Spiral Guards for Hedging & Sapling Trees, Perforated, 60cm tall

Common Walnut Trees, Juglans regia. 60/80cm tall. Bareroot Plants. Guaranteed

Spindle Tree Hedge Plants, Bareroot / 90/120cm

View all media (62)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Ashridge Reviews

Verbena, LemonMore reviews of this productView product websiteI bought 2 plants. One I have to my friend. The other I kept. Both ended up with brown spots which I used an app to confirm. The plant was confirmed as diseased. I’ve tried to remove all the bad bits...Read more

Beezee Dark Blue LavenderMore reviews of this productView product websiteNice sturdy little plants. A bit smaller than I had expected. Came well packaged.

Arctic Snow LavenderMore reviews of this productView product websiteNice sturdy little plant. A bit smaller than I had expected . Came well packaged.

Sweet Pea, All Cottage Garden CollectionsMore reviews of this productView product websiteIt said on the website that the Sweet Pea plugs would be packed to last for 10 days. I don't know if the Courier didn't deliver them on time or what happened, but when I came to plant them 3 days...Read more

Sweet Pea, All Cottage Garden CollectionsMore reviews of this productView product websiteWell packaged plants with a well established root ball. Planted the day of arrival and in flower bud in 14 days.

Beezee Dark Blue LavenderMore reviews of this productView product websiteSo far, so good. all plants doing well.

Bora Bora DahliasMore reviews of this productView product websiteThe main shoot was broken off when the dahlia tubers arrived, I have planted bu5 not sure if it will grow okay.

Vera LavenderMore reviews of this productView product websiteI bought this as a birthday gift for a friend whose mum, Vera, died 18 months ago. The plant came in beautiful condition and Ashridge Nurseries went out of their way to ensure I received the plant by...Read more

Munstead LavenderMore reviews of this productView product websiteArrived in excellent condition in secure packaging in the agreed time schedule. I planted up a hedge which has bedded in very well.

Ceanothus, Lemon and LimeMore reviews of this productView product websiteAmazing quality and very good size. Settled in without any concerns.

RootgrowMore reviews of this productView product websiteI always tend to add this, and the plants settle in faster when I do.

Herbaceous Collection, Shady CharactersMore reviews of this productView product websiteAll well thank you - 5 out of 6 are growing well and we hope that the 6th will pick up soon.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?