How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Feefo Verified

sutton

16 years ago

What Trusted Customer said about Appliances Direct:

Lovely to have a follow up phone call after ordering online.

Product reviews

Date of purchase: 09/19/2009

0

TC

Trusted Customer

Feefo Verified

Poole, Dorset

16 years ago

What Trusted Customer said about Appliances Direct:

Was given a morning delivery slot and I was worried that I would miss them…

Was given a morning delivery slot and I was worried that I would miss them while I was on the school run. They actually turned up at 8am which was great.

Product reviews

Date of purchase: 09/20/2009

0

Trusted Customer

Feefo Verified

16 years ago

Retailed fantastic but product not ideal.

Product reviews

Date of purchase: 09/15/2009

0

TC

Trusted Customer

Feefo Verified

South Yorkshire

16 years ago

What Trusted Customer said about Appliances Direct:

This retailer was great, brilliant service can't fault them at all

Product reviews

Date of purchase: 09/14/2009

0

Trusted Customer

Feefo Verified

16 years ago

excellent value on our purchase

Product reviews

Date of purchase: 09/17/2009

0

TC

Trusted Customer

Feefo Verified

mansfield

16 years ago

What Trusted Customer said about Appliances Direct:

great purchace i was kept in touch by email and text and everything ran like…

great purchace i was kept in touch by email and text and everything ran like clockwork a pleasure doing buisness with you

Product reviews

Date of purchase: 09/14/2009

0

Trusted Customer

Feefo Verified

16 years ago

Only criticism is that I thought the item was in stock when I purchased it…

Only criticism is that I thought the item was in stock when I purchased it online only to find that it had to be ordered and await shipping from Italy. However, once given a delivery date it was...

Appliances Direct Reviews

Belling 60cm wide Built in Gas Double OvenView product websiteGood Points: Looks nice Improvement Points: Fan runs for 10 mins even if you turn the oven on for a few minutes. Light has no on off switch. Slow to cook.

Zanussi Load Jet System 8kg Freestanding Washing Machine in WhiteView product websiteGood Points: I can wash a single duvet easily in the machine - the drum is huge. There's a child lock, so my toddler can't play around with it while it's on. Lots of different cycles and you can...Read more

Smeg Cucina 60cm Fully Integrated DishwasherView product websiteGood Points: Looks great and was cheap, cleans pretty well. Improvement Points: Unable to load pans and not high enough for our dinner plates!

Samsung Side by Side with Ice and Water DispenserView product websiteImprovement Points: even though the fridge is so big the freezer is not that big, could do with a little more freezer room.

Smeg DFC410BK 45cm Freestanding Slimline DishwasherView product websiteGood Points: great colour,matches our fridge/freezer Improvement Points: buttons fiddily to get use to

Samsung Side by Side with Ice and Water DispenserView product websiteGood Points: god quality and a solid build Improvement Points: freezer could be bigger

DO4SS-5 Smeg Electric Built In Double OvenView product websiteGood Points: Stylish to look at. Good visibility of what's cooking. Improvement Points: Not many racks supplied but can cook on grill trays so doesn't matter.

Bosch Exxcel 7kg Washing MachineView product websiteGood Points: only had it a month but so far pleased. works as advertised and all features very user friendly. Particularly impressed with 24 hr timer and wash finish times, plus fact that you can...Read more

Baumatic BDI631 Standard Fully Integrated DishwashersView product websiteGood Points: plenty of cycles to pick from Improvement Points: Inner trays are very thin, loading is an issue due to the layout of the inner trays.

Rangemaster Contemporary Electric Built In Double OvenView product websiteGood Points: Very Quiet when the oven is on,very straightforward and easy to use. Improvement Points: None really, very happy .

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?