Hello,
Thank you for your feedback, we are glad to hear that you and your daughter had a lovely stay at Brockwood Hall.
We hope to see you again soon!
Regards,
The apartments4you Team
Apartments 4 you were informed that I was in hospital and not well enough to travel however my room was not cancelled, I lost all the money paid.
apartments4you
apartments4you
10 years ago
Hi Thomas,
We are sorry to hear that you were unwell and unable to make your holiday.
We will be in touch via email to find out some further information about your booking.
Regards,
The apartments4you Team
The lodge was never cleaned during our holiday stay (only before arriving and on leaving)..
apartments4you
apartments4you
10 years ago
Hello,
Thank you for your feedback. We hope you had a good stay overall and we will be passing along these comments to the resort. We take all of our feedback seriously and may be in touch if we have any further questions.
We hope to see you again.
Kind regards,
The apartments4you team
Excellent, everything just as described & great apartment with fabulous facilities
apartments4you
apartments4you
10 years ago
Hello,
Thank you for your feedback. We are glad that you had an enjoyable holiday and appreciate you leaving us this feedback.
We hope to see you again next year.
Kind regards,
The apartments4you team
Service was good but would appreciate telephone being manned outside of office hours.
Otherwise was good and will use again.
apartments4you
apartments4you
10 years ago
Hello,
Thank you for your feedback. We will pass along this feedback to the resort for you.
We do hope to see you again soon.
Kind regards,
The apartments4you team
Hotel staff were not particulalry pleasant! Grumpy faces especially the reception and bar staff. The only friendly face was when we originally checked in.
Not great service at the pool bar - almost...
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Product reviews
apartments4you
apartments4you
11 years ago
Hello,
Thank you for the feedback. We are glad that overall the destination was of a good standard for you and hope you enjoyed your holiday.
We're sorry to hear the staff were unpleasant. We take all of our feedback seriously, whether good or bad, and we will be in touch to find out some further details regarding your stay.
Kind regards,
The apartments4you team
Excellent service. Visited many times before. Would recommend.
apartments4you
apartments4you
11 years ago
Hello,
Thank you for your feedback. We're glad you you enjoyed your stay & have visited a number of times- your feedback is much appreciated.
We hope to see you again soon on another trip!
Kind Regards,
The apartments4you team
Used tesco clubcard vouchers with ease to get discount off apartment in Lanzarote.
apartments4you
apartments4you
11 years ago
Hi,
Thank you for your feedback. We are glad you found it easy to use your Tesco Clubcard vouchers for your visit to Club Las Calas. We hope to see you again soon.
Kind regards,
The apartments4you team
Used telco club card vouchers with ease to get great discount of rental.
apartments4you
apartments4you
11 years ago
Hi,
Thank you for your kind feedback. We're glad you had a great holiday with us and enjoyed the Club Las Calas resort.
Kind regards,
The apartments4you team
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