Hi Denis and thanks for taking the time to leave us a review. It's great to hear you're happy with the sticky notes ordered and with the delivery as promised. We would love to know what we could do to improve this to a five star review next time?
Good morning, further to the communication yesterday, a replacement order was shipped yesterday and has now been delivered.
Apologies on behalf of the courier that the original order was lost in transit.
Date of purchase: 09/17/2023
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Tina Robinson
Feefo Verified
3 years ago
What Tina Robinson said about AOS Online:
I have not received my order yet that was placed on 10th September and it's now 21st despite an e.ail saying it had been despatched the next day.
Customer Services
AOS Online
3 years ago
Hi Tina,
Huge apologies on behalf of the courier that there was a delay in getting your order to you.
As advised in the e mail we sent, it was out for delivery yesterday & having checked the tracking I can see this has now been delivered.
Product reviews
Date of purchase: 09/10/2023
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JC
John Charnock
Feefo Verified
3 years ago
What John Charnock said about AOS Online:
Everything and yes
Customer Services
AOS Online
3 years ago
Thanks for shopping at AOS Online and for taking the time to review your recent stationery purchase.
Product reviews
Date of purchase: 09/10/2023
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Trusted Customer
Feefo Verified
3 years ago
all good-glad
Customer Services
AOS Online
3 years ago
Hi and thanks for taking the time to leave us a review. We would love to know what we could do to improve this to a five star review next time?
Good service. The items ordered - very good quality steel book-ends were well packaged, and arrived promptly and are all in use.
Customer Services
AOS Online
3 years ago
Hi David-Thanks for reviewing your recent book end purchase from AOS Online and it's lovely to hear you're pleased with your purchase and the service provided.
Service very good. Impressed with the despatch and delivery.
Customer Services
AOS Online
3 years ago
Hi Trudy,Thanks for choosing AOS Online for your recent purchase and for taking the time to leave a review. It's great to hear you're pleased with the service provided and we look forward to hearing from you again soon.
Product reviews
Date of purchase: 09/14/2023
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Ben Jackson
Feefo Verified
Wirrsl
3 years ago
What Ben Jackson said about AOS Online:
Fantastic service! Did not ask for ‘express’ delivery but order arrived in under 24 hours. Exactly as ordered - brilliant, thank you
Customer Services
AOS Online
3 years ago
Hi Ben and thanks for reviewing your recent purchase from AOS Online. It's great to hear your order arrived quickly and that we were able to provide exactly what you needed.
Absolutely rubbish a week later still no order, no empathy from customer service
Would not use again
Customer Services
AOS Online
3 years ago
HI Hayley, thanks for taking the time to leave a review.
Unfortunately your order did not have all of the correct information, IE your business name when the order was sent over, which is why delivery was delayed.
As a gesture of goodwill we did arrange to refund your delivery for you.
As requested this is now being returned for a full refund.
Next day delivery as always, these guys never let me down! I've been buying office stationery from AOS for years - stock levels are kept pretty good and customer service is excellent.
Customer Services
AOS Online
3 years ago
Hi Nick and thanks for leaving such a lovely review. It's great to hear you're happy with the stationery supplies you ordered and the service we provided. We hope to hear from you again soon.
AOS Online is an online supplier of office stationery and business products for use in the home and office. With over 40,000 products, and a stock holding in excess of £30 million across a product range of office stationery, Workwear, printer consumables, catering, janitorial, Office Furniture, and packaging supplies we are able to supply just what you need, when you need it.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AOS Online is an online supplier of office stationery and business products for use in the home and office. With over 40,000 products, and a stock holding in excess of £30 million across a product range of office stationery, Workwear, printer consumables, catering, janitorial, Office Furniture, and packaging supplies we are able to supply just what you need, when you need it.