How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Andrews Reviews | Customer Service Reviews for https://www.feefo.com/reviews/andrews | Feefo

Displaying all 1,964 reviews

Mr Aubrey Whatley

5 years ago

Date of purchase: 12/16/2019

What Mr Aubrey Whatley said about Andrews:

First class service all the way through. Any problems or issues resolved instantly

L Rosa

Andrews

5 years ago

Hi Aubrey, thanks so much for leaving us a 5 star review!

See full customer review

Mr Karl Durston

5 years ago

Date of purchase: 12/12/2019

What Mr Karl Durston said about Andrews:

Excellent customer service from start to finish! 👍

Andrews acted promptly throughout the process of selling our home and were on hand to discuss any queries that arose both via email and phone. James,Nick,Jason & Katie gave us confidence that they...

Read all

L Rosa

Andrews

5 years ago

Good morning Karl, thanks for your 5 star review. So glad to hear that you’d recommend Andrews!

See full customer review

Trusted Customer

5 years ago

Date of purchase: 12/17/2019

Efficient, helpful, always available when needed.

We had a good number of people view the house when it went on the market. The agents gave feedback after each viewing. Once under offer, Luke worked hard to keep the sake moving, especially when...

Read all

L Rosa

Andrews

5 years ago

Hi, thanks so much for leaving us a 5 star review!

See full customer review

Mrs Linda Britton

18Avondale court

5 years ago

Date of purchase: 12/18/2019

What Mrs Linda Britton said about Andrews:

Excellent service moving is quite stressful and their service wasexceptionl

Everyone i had contact with were most helpful a special thank you to gemmi, Jake and alison

L Rosa

Andrews

5 years ago

Hi Linda, thanks so much for leaving us a 5 star review and we’re glad to hear that the team at Longwell Green provided such a great level of service.

See full customer review

Trusted Customer

5 years ago

Date of purchase: 12/17/2019

Excellent service

They kept me informed the whole time and were so helpful

Ella Dowling

Andrews

5 years ago

Thank you so much for leaving us a 5 star review, we are glad that you were so pleased with the service you received.

See full customer review

Trusted Customer

5 years ago

Date of purchase: 12/13/2019

Provide a landlords checklist and use IT systems better.

Everything was a bit chaotic. At least three people from the office were in contact with us about the letting and they didn't always know what the others had done. Most days I was asked for another...

Read all

Rebecca Fowler

Andrews

5 years ago

Good afternoon, I’m sorry to hear about your experience, but we really appreciate you bringing this issue to our attention.

See full customer review

Trusted Customer

5 years ago

Date of purchase: 12/11/2019

Excellent service

We have used Andrews three times, for two house sales and a rental and have received top service on every occasion. This time we sold our mother's house and Andrews kept us informed throughout the...

Read all

Rebecca Fowler

Andrews

5 years ago

Good afternoon, thanks so much for leaving us a 5 star review. We're so glad to hear that the team at Longwell Green provided such a great level of service and that you'd recommend us.

See full customer review

Trusted Customer

5 years ago

Date of purchase: 12/14/2019

Effective Tenant Finding Service

Overall effective service and very pleasant staff who made a good effort in finding a suitable tenant quickly and improved communication with me when it was pointed out that this was lacking.

Rebecca Fowler

Andrews

5 years ago

Good afternoon, many thanks for leaving us a review!

See full customer review

Mr Chris Eldridge

5 years ago

Date of purchase: 12/13/2019

What Mr Chris Eldridge said about Andrews:

Just brilliant

All the staff made it easy and pain free to sale my mum house, thank you

Rebecca Fowler

Andrews

5 years ago

Hi Chris, many thanks for leaving us a 5 star review. We're glad to hear the branch made it easy.

See full customer review

Trusted Customer

5 years ago

Date of purchase: 12/06/2019

Very effective

Everyone was helpful and did their job

Rebecca Fowler

Andrews

5 years ago

Thanks so much for your review!

See full customer review

Not received a review invite?

About Andrews

Founded on a sense of community and entrepreneurial spirit, we’ve stayed true to the belief that people get out of life what they put in. And when it comes to bringing people and property together we know that’s a combination of inspiration, knowledge and effort. At Andrews, we’ve been in this business long enough to know that people have a good sense of what’s right for them when it comes to property. They know when they’ve found the right fit.

Read all

0117 986 0000

The Clockhouse, https://careers.andrewsonline.co.uk/, Keynsham, Somerset, BS31 1HL, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo