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Andante Travels Reviews

https://www.andantetravels.co.uk/

EXCEPTIONAL

Expert-Led Archaeological Tours.

Service

4.8

204

244

ratings over the past year

Displaying all 2,424 reviews

Trusted Customer

Andante Travels Verified

8 years ago

Disappointment

This was our sixth Andante tour and this company's management is not what it once was. The hotel was changed from the one advertised in the brochure and our flight was brought forward by two hours...

Customer Care Team

Andante Travels

8 years ago

I am sorry that you had this experience. I don't know which trip you are referring to but if you wish to call us and discuss, we will be happy to!

Trusted Customer

Andante Travels Verified

8 years ago

First class tours.

Trusted Customer

Andante Travels Verified

8 years ago

Interesting places, good guides, nice people

Trusted Customer

Andante Travels Verified

8 years ago

Not quite as good as it used to be but still provide excellent itineraries and guides.

Trusted Customer

Andante Travels Verified

8 years ago

Most excellent travel company with attention to detail that goes beyond the bounds to achieve results.

Trusted Customer

Andante Travels Verified

8 years ago

Tour staff good but office staff not fit for purpose.

The tour itself was enjoyable, the tour manager and lecturer were good but the office was so poor in making arrangements and creating unnecessary hassles I would not recommend them. Try another...

Customer Care Team

Andante Travels

8 years ago

Thank you for your feedback. We were sorry to hear you were disappointed with the service provided by our office staff. If you would be kind enough to contact me directly and let me have some details of the issues encountered, I will be happy to look into this for you. It's important to know where we went wrong so we can improve in future. Alexandra Casey - Customer Experience, Andante Travels

Trusted Customer

Andante Travels Verified

8 years ago

Disappointing

Better communication Never take your customers for granted Give value for money

Customer Care Team

Andante Travels

8 years ago

Thanks for your comments. We never do take our customers for granted and are fully aware of how competitive our industry is. Please do get in touch with us so that we can learn of your experience with our company and try to address the points you make. Regards Alexandra Casey - Head of Customer Experience

Trusted Customer

Andante Travels Verified

8 years ago

Organsiation. Quality of tour guides, tour manager.

Trusted Customer

Andante Travels Verified

8 years ago

Good on the whole

The excellence of the tour manager and the guide lecturer and the overall organisation. I've neglected to mention George, the coach driver whose skills on precipitous Greek roads were much...