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American Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Satisfactory

Claire Somers our agent was fantastic, very professional and accessible. Kept us updated regularly on prices as they became available. Couldn't fault her at all. However, in the final booking of a...

Sarah

American Holidays

9 years ago

Thank you for taking the time to send us some feedback on your recent holiday booking experience. American Holidays do have excellent special rates that we receive from our 3rd party suppliers, so we were disappointed to hear about this price differential that you encountered. This should not have occurred, and we do apologise. The team here at American Holidays wishes you an excellent holiday and we would like the opportunity to provide you with a competitive quote should you wish to travel to the USA in the future.

Product reviews

Date of purchase: 06/28/2016

0

Trusted Customer

9 years ago

Helpful staff and offered changes to my request

Sarah Collins

American Holidays

9 years ago

Thanks for your feedback. The team here at American Holidays are pleased that you had positive booking experience with us. Enjoy your upcoming holiday!

Product reviews

Date of purchase: 08/08/2016

0

TC

Trusted Customer

Dublin

9 years ago

What Trusted Customer said about American Holidays:

Margaret Campbell in your Dublin Office is a big plus to your booking team

Clear and concise information provided on all quotes requested.

Sarah Collins

American Holidays

9 years ago

Thank you for the excellent feedback on the service that our team at American Holidays team have provided you. Enjoy your upcoming holiday with us.

Product reviews

Date of purchase: 08/08/2016

0

TC

Trusted Customer

Belfast

9 years ago

What Trusted Customer said about American Holidays:

Great friendly service nothing was a problem and very helpful.

Sarah Collins

American Holidays

9 years ago

It's always great to receive positive feedback, so thank you for that. The team here at American Holidays are delighted that you continue to have positive booking and holiday experiences with us. Enjoy your upcoming getaway!

Product reviews

Date of purchase: 08/08/2016

0

TC

Trusted Customer

Belfast

9 years ago

What Trusted Customer said about American Holidays:

Extremely satisfied and pleased.

The staff were very helpful and knowledgeable on all aspects of the booking process, giving numerous options for all scenarios. It was a pain free experience and a pleasure.

Sarah Collins

American Holidays

9 years ago

It's great to hear that you were impressed with the booking experience that you received at American Holidays. We pride ourselves on being tailor-made holiday specialists, so we are thrilled that you were able to personalise your holiday to suit your needs. Enjoy your upcoming holiday with American Holidays!

Product reviews

Date of purchase: 08/08/2016

0

Trusted Customer

9 years ago

Very poor service from American Holidays

Very poor service. In fact we are still waiting for our holidays to be properly booked. Was also given misinformation which could have cost me over 500 euro if I didn't decide to go against what your...

Product reviews

Terry

American Holidays

9 years ago

Dear Richard

thank you for your correspondence.we strive to offer the best service possible to all our very valued clients and i would like to sincerely apologize that we may not have reached the standards you would expect from us.i believe that your requested amendment to your booking is now resolved through our operations department.

We thank you for your patience with us.May i take this opportunity to wish you a wonderful holiday and do let us know how you get on or indeed if there is anything else we can do for you

Date of purchase: 07/23/2016

1

Trusted Customer

9 years ago

poor communication between staff

poor service when you are told flights will be held until 5pm the next day and when you phone up to pay you are told need to book again costing £200 extra

Terry

American Holidays

9 years ago

Dear Darren,thank you for your correspondence.Here at American holidays we are constantly striving to give our valued clients the expert service that you have come to expect from our Company.we are so sorry that we may not have reached your expectations on this occasion.i understand that the issue has been since rectified.please do let us know if we can do anything else for you.may i take this opportunity to thank you for placing your booking with us and i do hope you will have a wonderful holiday . many thanks and best regards

Product reviews

Date of purchase: 08/05/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about American Holidays:

Excellent service very helpfull staff angel was extremely helpfull

Excellent very helpfull

Sarah Collins

American Holidays

9 years ago

Thank you for taking the time to send us some feedback on your recent holiday booking experience. Enjoy your upcoming holiday with American Holidays!

Product reviews

Date of purchase: 08/05/2016

0

TC

Trusted Customer

Dublin

9 years ago

What Trusted Customer said about American Holidays:

Hassle free booking!!!

We recently booked a trip to New York for a party of 14.Orla looked after us brilliantly nothing was a problem for her any requests we had she done her best to accommodate us. I would recommend...

Sarah Collins

American Holidays

9 years ago

It's great to hear about your positive booking experience with our travel expert, Orla. Thank you for choosing us as your preferred USA travel provider.

Product reviews

Date of purchase: 08/06/2016

0

TC

Trusted Customer

Belfast

9 years ago

What Trusted Customer said about American Holidays:

Excellent,helpful worth the money

We have booked a Disney holiday for 2017 and from the begging Amamda Obrien was very helpful. Change the dates for our holiday and the service and help this lady give us was perfect to say the least...

Sarah Collins

American Holidays

9 years ago

It's always great to receive positive feedback, so thank you for that. The team here at American Holidays are delighted that you had positive booking experience with us. Enjoy your upcoming getaway!

Product reviews

Date of purchase: 08/04/2016

0

American Holidays Reviews

Your holiday with American HolidaysMore reviews of this product (4,209)View product websiteThe legoland ticket addition to our package was great but other than that not much else was offered

Your holiday with American HolidaysMore reviews of this product (4,209)View product website

Your holiday with American HolidaysMore reviews of this product (4,209)View product websiteVery good deal to travel to NYC in December

Your holiday with American HolidaysMore reviews of this product (4,209)View product website

Your holiday with American HolidaysMore reviews of this product (4,209)View product websiteThere was no shortage of options and something for all tastes and price ranges.

Your holiday with American HolidaysMore reviews of this product (4,209)View product websiteall what the broucher offers

Your holiday with American HolidaysMore reviews of this product (4,209)View product website

Your holiday with American HolidaysMore reviews of this product (4,209)View product website

Your holiday with American HolidaysMore reviews of this product (4,209)View product websiteVery good value for money the many choices is excellent.

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Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?