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Ambassador Cruise Line Reviews

Rated
Exceptional

A new British cruise line for a new era. We are Ambassador, where your next journey of exploration begins.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

2,222

434

86

29

41

2,812

ratings over the past year

Displaying all 8,388 reviews
SF
Sylvia Frye
3 years ago
Date of purchase: 06/24/2021
What Sylvia Frye said about Ambassador Cruise Line:
Excellent support from customer service as I was booking several cruises.
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Sarah Partridge
Ambassador Cruise Line
3 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
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GD
Graham Davis
okehampton devon
3 years ago
Date of purchase: 07/20/2021
What Graham Davis said about Ambassador Cruise Line:
req more info on trips and adding things like passports and insurance
things are still not being added to the web sight which should of started beg of feb
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Sarah Partridge
Ambassador Cruise Line
3 years ago
Thank you for your feedback, We are working hard in the back ground on the MY Ambassador app which will enable you to add all passport and insurance details and will be available soon. With regards to destinations experiences these will available approximately 8 weeks prior to your departure. If there is anything you would like to discuss with us please email sales@ambassadorcruiseline.com with a contact number and a convenient time to call and I will be more than happy to help Kind Regards Sarah
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KM
Karen Mackrodt
Chelmsford
3 years ago
Date of purchase: 09/02/2021
What Karen Mackrodt said about Ambassador Cruise Line:
Efficient
I had to change something missed off from the original booking and they sorted it immediately
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Sarah Partridge
Ambassador Cruise Line
3 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
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DB
Douglas Bell
Alva, Clackmannanshire
3 years ago
Date of purchase: 07/18/2021
What Douglas Bell said about Ambassador Cruise Line:
Couldn't have been easier
Couldn't have been easier. Hopefully the rest of their service will be as good.
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Sarah Partridge
Ambassador Cruise Line
3 years ago
Many thanks for your positive comments. We are pleased that you found our booking process easy. We look forward to welcoming you onboard soon.
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RW
Robert Williams
3 years ago
Date of purchase: 10/05/2021
What Robert Williams said about Ambassador Cruise Line:
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Sarah Partridge
Ambassador Cruise Line
3 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
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LK
Lewis Knight
Prestatyn
3 years ago
Date of purchase: 02/11/2022
What Lewis Knight said about Ambassador Cruise Line:
Great Customer Service
They did that well that we have already booked 3 cruises with them, So far nothing is too much trouble.
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Sarah Partridge
Ambassador Cruise Line
3 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
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AA
Anthony Ayres
3 years ago
Date of purchase: 09/03/2021
What Anthony Ayres said about Ambassador Cruise Line:
Everything very transparent and understandable
Ambassador phone staff very knowledgeable able to answer questions very quickly
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Sarah Partridge
Ambassador Cruise Line
3 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
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VB
Valerie Brackenbury
3 years ago
Date of purchase: 07/15/2021
What Valerie Brackenbury said about Ambassador Cruise Line:
Good & helpful
Easy to book by phone - British call center
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Sarah Partridge
Ambassador Cruise Line
3 years ago
Many thanks for your positive comments. We are pleased that you found our booking process easy. We look forward to welcoming you onboard soon.
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Trusted Customer
3 years ago
Date of purchase: 07/03/2021
Pleased with Harry, he was very helpful!
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Sarah Partridge
Ambassador Cruise Line
3 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
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EH
Erich Hillmann
Schagen, Netherlands
3 years ago
Date of purchase: 08/01/2021
What Erich Hillmann said about Ambassador Cruise Line:
Do you want customers from outside the UK?
Your reservation system is too British! You also have European customers. Payment by bank transfer was impossible due to insufficient information. Creating an account also caused problems for...

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Sarah Partridge
Ambassador Cruise Line
3 years ago
Thank you for your feedback, We are working hard to resolve these issues, We look forward to welcoming you onboard soon.
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About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.
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8th Floor Becket House, 36 Old Jewry, London, City of London, EC2R 8DD, United Kingdom
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About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.