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Ambassador Cruise Line Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ambassador-cruise-line | Feefo

Displaying all 7,854 reviews

Trusted Customer

3 years ago

Date of purchase: 09/27/2021

First class - helpful customer service. Really looking forward to our cruise around the Britain.

Sarah Partridge

Ambassador Cruise Line

3 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Deborah Norman

3 years ago

Date of purchase: 09/20/2021

What Deborah Norman said about Ambassador Cruise Line:

Good customer support

Very helpful on the phone regarding booking and amendments and all followed up with revised documents- looking forward to the cruise!

Sarah Partridge

Ambassador Cruise Line

3 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Trusted Customer

3 years ago

Date of purchase: 10/16/2021

Efficient service

Answered all my questions easily and made the booking as requested

Sarah Partridge

Ambassador Cruise Line

3 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Trusted Customer

3 years ago

Date of purchase: 12/02/2021

Generally very good.

All payments for options are clearly shown on the booking. I am sure though that a reminder by email, that the final payment is due would help everyone.

Sarah Partridge

Ambassador Cruise Line

3 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Product reviews

Phillip Bull

Leicestershire

3 years ago

Date of purchase: 08/17/2021

What Phillip Bull said about Ambassador Cruise Line:

Excellent Service

I would highly recommend Ambassador, the whole process has been very easy, from great advice when booking to keeping us up to date as our departure date gets closer. Excellent service.

Sarah Partridge

Ambassador Cruise Line

3 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Robert Brian Bick

3 years ago

Date of purchase: 07/02/2021

What Robert Brian Bick said about Ambassador Cruise Line:

good customer service

phone call answered quickly and all queries answered.

Sarah Partridge

Ambassador Cruise Line

3 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Vivien Golding

3 years ago

Date of purchase: 10/31/2021

What Vivien Golding said about Ambassador Cruise Line:

Friendly, knowledgeable staff. Can't fault the service.

Right from the beginning, Harry took the booking in a very friendly and knowledgeable way. Subsequent queries were handled extremely quickly by Customer Services. Being a member of Ambassador...

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Sarah Partridge

Ambassador Cruise Line

3 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Product reviews

Trusted Customer

3 years ago

Date of purchase: 01/06/2022

Excellent customer service

Customer service excellent and made booking by phone easy. I amended my booking without issue and they actually answered the phone so no long wait or tiresome queuing. I am hoping the actual cruise...

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Sarah Partridge

Ambassador Cruise Line

3 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Product reviews

Trusted Customer

3 years ago

Date of purchase: 12/23/2021

Easy Booking Process

easy to book

Sarah Partridge

Ambassador Cruise Line

3 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Product reviews

Peter Mapes

Kt48sz

3 years ago

Date of purchase: 01/31/2022

What Peter Mapes said about Ambassador Cruise Line:

Excellent service

Excellent service and great customer staff

Sarah Partridge

Ambassador Cruise Line

3 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

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About Ambassador Cruise Line

Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.

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01708973563

8th Floor Becket House, 36 Old Jewry, London, City of London, EC2R 8DD, United Kingdom