Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
Trusted Customer
Feefo Verified
5 years ago
Exclusive offer doesn't work
I received an email to book the black friday 40% off early deal however I could not book through this link as when you pressed the book button the options to enter dates would move off the screen so...
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Trusted Customer
Feefo Verified
5 years ago
Long phone wait
Waited on the phone for over 30 minutes - ended up booking online.
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MG
Mrs Goodswen
Feefo Verified
5 years ago
What Mrs Goodswen said about Alton Towers Holidays:
Easy and quick
Very easy to book via website
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Trusted Customer
Feefo Verified
5 years ago
Extremely satisfied with my Telephony booking
The lady I spoke to on the phone was extremely helpful and very transparent around differentiating circumstances due to covid 19. She has ensured we are in two lodges together and was very patient...
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Trusted Customer
Feefo Verified
5 years ago
Seamless as usual
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Trusted Customer
Feefo Verified
5 years ago
Booking
Easy steps to booking .
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Trusted Customer
Feefo Verified
5 years ago
Very easy to navigate site and easy booking process
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MM
Mrs Maybee
Feefo Verified
5 years ago
What Mrs Maybee said about Alton Towers Holidays:
Excellent experience
Phoned to make a booking for next year and had lots of questions around COVID restrictions/cancellations. Everything was explained well so felt confident to book. Also a complicated booking as needed...
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Trusted Customer
Feefo Verified
5 years ago
Booking system help not helpfully (COVID related)
There is very little option to actually get assistance with a booking other than being trapped in the circular dead ends of the FAQs.
Booking was cancelled due to COVID rules and a voucher given...
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Dionne
Feefo Verified
Blackwood, South Wales
5 years ago
What Dionne said about Alton Towers Holidays:
Amazing!
Alton Towers is my favourite place on earth!
Super easy to book! And the online chat and customer service is really good for when I had queries! Would definitely recommend! 👍🏼
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
