Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
Trusted Customer
Feefo Verified
5 years ago
Booking method and search functionality needs some serious upgrading
The website is not very user friendly and the search function isn't helpful. While booking I commented several times that it was one of the worst websites I'd ever come across! For instance, we...
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Trusted Customer
Feefo Verified
5 years ago
Website faults but great telephone service
The website crashed after taking my cc details entailing contact with the bank to ensure there was no transaction.
Directed by the site to use the telephone booking which was smooth and efficient.
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MK
Miss Keeping
Feefo Verified
Northamptonshire
5 years ago
What Miss Keeping said about Alton Towers Holidays:
Great service
Very simple and easy to do, clearly displayed options
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Trusted Customer
Feefo Verified
5 years ago
Bad CustomerService!
You cancelled my original booking and I had to place another booking for another date which worked out more expensive, of which you should have price matched my original booking!
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MG
Miss Greatorex
Feefo Verified
Stoke on Trent
5 years ago
What Miss Greatorex said about Alton Towers Holidays:
Excellent
It was easy to book on the website
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MS
Mrs Stephens
Feefo Verified
5 years ago
What Mrs Stephens said about Alton Towers Holidays:
Booking
Always a quick transaction with Alton towers very easy to book add on extras and all the information you need when booking is there .
Looking forward to our annual stay again this year .
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Trusted Customer
Feefo Verified
5 years ago
Very straightforward booking service, well-designed website.
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MT
Mrs Thompson
Feefo Verified
5 years ago
What Mrs Thompson said about Alton Towers Holidays:
Friendly team
I spoke to a lovely lady called Louise who went through the whole booking process with a professional, friendly manner and seemed very helpful when I said it was for my son's birthday, that she would...
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Trusted Customer
Feefo Verified
5 years ago
The booking process was quick, easy and fairly simple. Explained very well.
It was quick, easy, and the layout of options and attractions was clear, precise and informative
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MW
Mrs Watson
Feefo Verified
5 years ago
What Mrs Watson said about Alton Towers Holidays:
Website easy to use
Was easy to use the website and to find the answers to the questions I needed thanks.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
