Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
MS
Miss Shelton
Feefo Verified
5 years ago
What Miss Shelton said about Alton Towers Holidays:
Easy to book and voucher worked straight away
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MB
Mrs Buckeridge
Feefo Verified
Chester
5 years ago
What Mrs Buckeridge said about Alton Towers Holidays:
Prompt and efficient service.
Easy booking on website and then follow up booking on the telephone excellent when my card declined. Prompt and courteous service.
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Trusted Customer
Feefo Verified
5 years ago
Fantastic service
The lady I spoke to on the phone was so helpful, so patient and really polite. An absolute credit to AT and sorted everything out for me to move my booking.
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Trusted Customer
Feefo Verified
5 years ago
Very smooth running and clear
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Trusted Customer
Feefo Verified
5 years ago
Simple process. Web site easy to navigate
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Trusted Customer
Feefo Verified
5 years ago
Your online booking service is poor.
I tried to book online. I approved the transaction with the bank and your system came up with an error. When we came to book again the deal had gone up in price. Speaking with the customer service...
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Trusted Customer
Feefo Verified
5 years ago
Not the greatest booking experience
Make the booking more user friendly, more information about the different options, more pics
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Trusted Customer
Feefo Verified
5 years ago
Poor voucher system
They issued a voucher due to COVID cancellation automatically. No contact number. No Customer service. No email address. They cancelled due to COVID now we have to pay 50% more for the same stay...
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Trusted Customer
Feefo Verified
5 years ago
Great
Very easy to book, understandable.
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Trusted Customer
Feefo Verified
5 years ago
Awesome!
Yes, I would recommend. Fairly straight forward to book with no hassles.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
