Alton Towers Holidays is no longer an active Feefo customer
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MP
Mrs Preece
Feefo Verified
5 years ago
What Mrs Preece said about Alton Towers Holidays:
Very good website to navigate and booking was quick and straightforward. Liked how once I had made a booking I then had the option of making reservations at the restaurants.
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Trusted Customer
Feefo Verified
5 years ago
Very simple, quick and exciting to book. Can’t wait!
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Trusted Customer
Feefo Verified
5 years ago
Fairly easy to book.
The process of booking was straightforward. Under the current circumstances, it would have been nice to have more confidence with a fair cancellation period as opposed to expensive insurance to...
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MB
Mrs Brice
Feefo Verified
5 years ago
What Mrs Brice said about Alton Towers Holidays:
Voucher received as 5th April holiday cancelled. To re book again costing lots mire money. When our holiday last year was canceled also in April we were offered a refund or voucher for another...
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MC
Mr Castle
Feefo Verified
5 years ago
What Mr Castle said about Alton Towers Holidays:
OK
It is easy to make a booking. However I need to make a change and this is proving much less responsive.
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Trusted Customer
Feefo Verified
5 years ago
Easy and straight forward booking service.
Yes, easy and straight foreward booking service. Option to tailor your holiday to your requirement.
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Trusted Customer
Feefo Verified
5 years ago
Easy to book but re booking voucher was slightly unfair considering lockdow
Was disappointed not to be offered 12 months to use our voucher which we were given because of lockdown measures but instead it had to be used by the end of 2021. If we had been given the opportunity...
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Trusted Customer
Feefo Verified
5 years ago
Easy booking system
Easy to follow online service
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MG
Mrs Goulding
Feefo Verified
5 years ago
What Mrs Goulding said about Alton Towers Holidays:
Excellent customer service!
I've had to move my booking twice due to covid and both times I have spoken to the ladies on the phone, they have been more than accommodating. Very helpful and understanding. Great customer service.
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MS
Mrs Setchfield
Feefo Verified
5 years ago
What Mrs Setchfield said about Alton Towers Holidays:
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
