Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
Trusted Customer
Feefo Verified
5 years ago
Easy to book.
The website was very easy to navigate through and booking was simple. A little more information would’ve been helpful in relation to timings and access to certain extras to assist in planning for a...
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Trusted Customer
Feefo Verified
5 years ago
Easy as Pie
Always easy to use and find options. I have used it a few times now and have found it good.
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Trusted Customer
Feefo Verified
5 years ago
Apple Pay transaction unreliable
I attempted an Apple Pay transaction a number of times but it’s kept declining saying there was a fault at your end. I wanted the dairy milt suite but by the time I collected my wallet and paid via a...
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MB
Mrs Brown
Feefo Verified
5 years ago
What Mrs Brown said about Alton Towers Holidays:
Easy and straight forward process from start to finish . Would definitely recommend and already planning our return trip.
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JA
Jay
Feefo Verified
5 years ago
What Jay said about Alton Towers Holidays:
Simple and quick.
Easy to find what we were looking for. It was clear we needed to select days for the water park and theme park tickets. Link to book breakfast was clearly in the confirmation. Great user experience.
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Trusted Customer
Feefo Verified
5 years ago
Wonderful help as always
Had to book over the phone as I am bringing my disabled brother with me, helped with booking the right place to stay, caters tickets and advised on fun and good places to eat! Amazing!
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MA
Mrs Atkinson
Feefo Verified
Hinckley
5 years ago
What Mrs Atkinson said about Alton Towers Holidays:
Very easy to book fun packed family weekend
This is the first time I have booked with Alton Towers and found it really easy to book a full weekend with the family including the waterpark, crazygolf and theme park all on different days all in...
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MJ
Mrs Jones
Feefo Verified
5 years ago
What Mrs Jones said about Alton Towers Holidays:
Helpful, friendly staff at the end of the phone
I needed to reschedule our break and the girl I dealt with was incredibly helpful and lovely. She informed me of each step of the process and in a lovely friendly, clear and polite way. She made it a...
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Trusted Customer
Feefo Verified
5 years ago
Extremely helpful and kind
The staff were extremely friendly and kind and very helpful even when I wasn’t very happy.
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Trusted Customer
Feefo Verified
5 years ago
Website didn't work. Called instead
I could.not book online due to a technical error which continued for 24 hours so I called and had amazing service and was dealt with very quickly
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
