Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
ML
Mrs Lunn
Feefo Verified
5 years ago
What Mrs Lunn said about Alton Towers Holidays:
Why book park tickets separately.Why not have a basket they allow me to enter card details once.
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MQ
Mrs Quinn
Feefo Verified
5 years ago
What Mrs Quinn said about Alton Towers Holidays:
Excellent customer service
The agent searched on many dates so she could find me the room I wanted for my children for our stay. She explained all the booking details and services available.
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MH
Miss Hynd
Feefo Verified
5 years ago
What Miss Hynd said about Alton Towers Holidays:
No issues very straightforward
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MH
Mrs Harrison
Feefo Verified
5 years ago
What Mrs Harrison said about Alton Towers Holidays:
Helpful and friendly :-)
They were very helpful with answering my questions about the different rooms and what would work best for my group booking. They then allowed me time to think and discuss it with the rest of the...
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Trusted Customer
Feefo Verified
5 years ago
Excellent customer service with a smile
I spoke to a very pleasant person called Evie who was able to answer all my questions about the break. She reconfirmed all the details of the booking and fully explained what would happen next and...
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MC
Miss Carter
Feefo Verified
Essex
5 years ago
What Miss Carter said about Alton Towers Holidays:
Relatively easy, ridiculous lack of family rooms
Booking was okay. My only complaint is there are only a few family rooms for 5 people. Split into two rooms (far from ideal! On a family break) and they don’t even have adjoining rooms.
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Trusted Customer
Feefo Verified
5 years ago
Excellent Service
Really easy to book through the website. When searching for preferred date a list of available accommodation at the resort is given. Once selected, the choice of rooms and price is displayed, along...
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MG
Mr Gimson
Feefo Verified
5 years ago
What Mr Gimson said about Alton Towers Holidays:
Good service booking over the phone
Richard was really helpful. He answered most questions and if he didn't know he dealt with it well. He understood my needs and made me feel like a valued customer.
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Trusted Customer
Feefo Verified
5 years ago
Sent a message for a call back and soneone phoned me this morning the lady was lovely on the phone
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Trusted Customer
Feefo Verified
5 years ago
Easy to book could do with easy way to book specific rooms
It was easy enough to understand and actually book. Although I would suggest make it a little easier to find dates you want for specific rooms. So, for example I wanted to book the Octonauts room for...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
