Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
MP
Mrs Power
Feefo Verified
5 years ago
What Mrs Power said about Alton Towers Holidays:
Great service but confused at one point
The booking service works really well until you add the 2 day park tickets. It doesn't explain that you need to select the start day of your tickets it just tells you to select the days of you...
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Trusted Customer
Feefo Verified
5 years ago
Easy to book
Very easy to book, good prices and feasible to book online with good discounts.
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ML
Mrs Pleavin-Lea
Feefo Verified
5 years ago
What Mrs Pleavin-Lea said about Alton Towers Holidays:
Our booking for cbeebies hotel
Very easy to book our trip and add on water park although I forgot to book through the holiday club as I am a merlin pass holder but there is no reduction for cbeebies hotel. Very easy to book...
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MS
Mrs Shahzada
Feefo Verified
5 years ago
What Mrs Shahzada said about Alton Towers Holidays:
Excellent customer service. Took all the time to listen and help with all queries.
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Trusted Customer
Feefo Verified
5 years ago
Speaking to the team to sort out my booking was very quick and easy
I needed to speak to your customer support team, firstly it was Dan and and then later I think it was Meg, I found them both very helpful and explained the option open to me. They were very helpful...
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Trusted Customer
Feefo Verified
5 years ago
Pricey and misleading advertising
Booking a mini break has mixed information. Advertising stay and splash/ride packages makes it sound like the tickets are included in the price however they are not which is very misleading.
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Trusted Customer
Feefo Verified
5 years ago
Telephone booking was invaluable
Could not do what I wanted online as I wanted multiple rooms across different properties, so called and booked on the phone. The lady was very helpful and informative, advised of restrictions which...
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MT
Mrs Tulloch
Feefo Verified
5 years ago
What Mrs Tulloch said about Alton Towers Holidays:
Quick easy and pleasant
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Trusted Customer
Feefo Verified
5 years ago
everything easy to understand would have liked more photos of the accommodation
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
