Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
Derbyshire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Fab. Lady was very helpful & informative.
Lady was very helpful & informative. Sorted my queries & got my daughters birthday weekend booked. Nice to get good customer service.
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Trusted Customer
Feefo Verified
10 years ago
Very straightforward
Very straightforward to use.
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Trusted Customer
Feefo Verified
Skegness
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Great service
No problem, easy and great website
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Trusted Customer
Feefo Verified
10 years ago
Swift and easy booking system
Swift and easy. Only issue is it tried to use my Amex on the payment page but it did not accept it. Would be nice if it stated which payments are accepted. Other than than nice and easy to use...
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Trusted Customer
Feefo Verified
10 years ago
No email facility for queries
I booked online and as soon as I received the email confirmation I noticed the name was wrong (my fault). Couldn't email so spent 25 mins on hold at 13ppm, I kept being told I was at the top of the...
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Trusted Customer
Feefo Verified
Ireland
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Although easy to use the website. We were not able to pick the days that we wanted to enter the park or water park. It was taking it that we were going into the park the day we arrive at 3pm, from...
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Trusted Customer
Feefo Verified
10 years ago
The website was easy to navigate, and the whole booking process only took a few minutes
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
f.ahmadi
problem with internet booking , double booking becouse of error on your website
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Trusted Customer
Feefo Verified
10 years ago
Poor web booking experience, but great on the phone service!
The website wouldn't open up properly especially the calendar using an iPhone 5, jake who dealt with my call was fantastic dealt with my booking fantastically well
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Trusted Customer
Feefo Verified
10 years ago
easy booking
I found the website easy to understand and when I decided to book over the phone the adviser was extremely helpful and answered all my questions.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
